Industries Served
HealthcareFinanceRetailEducationLegal
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
My Remote Tech, Inc is a managed service provider based in Los Angeles, California, specializing in IT services for local businesses. They offer a range of solutions including network management, cybersecurity, and cloud services, aimed at enhancing operational efficiency and security for their clients. With a focus on small to medium-sized enterprises, My Remote Tech, Inc delivers tailored IT support that helps businesses thrive in a competitive landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend My Remote Tech, Inc for their responsiveness and reliability. Reviews highlight the team's strong communication skills and commitment to security, ensuring that businesses feel supported and protected. Overall, customer satisfaction is high, with many praising the quality of service provided.
Service Coverage Area
My Remote Tech, Inc serves the greater Los Angeles area, including nearby cities such as Beverly Hills, West Hollywood, and Culver City. The business is conveniently located near major freeways such as the 10 and 405, and is close to landmarks like The Grove and the Los Angeles County Museum of Art.
Pricing Model
The pricing model for My Remote Tech, Inc is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include different service tiers. This flexibility allows businesses to choose a plan that best fits their needs.
FAQ
What services does My Remote Tech, Inc provide in Los Angeles, California, and which industries do you specialize in locally?▶
My Remote Tech, Inc provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, retail, education, and legal.
How fast is My Remote Tech, Inc average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
The average response time for tickets at My Remote Tech, Inc is typically within a few hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does My Remote Tech, Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, My Remote Tech, Inc is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with My Remote Tech, Inc look like for a new client, and how long does it take?▶
Onboarding with My Remote Tech, Inc involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does My Remote Tech, Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
My Remote Tech, Inc supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with My Remote Tech, Inc and is it per user, per device, or a flat monthly plan?▶
Pricing at My Remote Tech, Inc is generally structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to fit the specific needs of businesses.
Customer Reviews
Our company has been working with My Remote Tech for a little over 3 years and have had a great experience. Mani is responsive, clear and problem solver. As someone with little IT knowledge I appreciate how helpful he is and it definitely makes my job easier. Give them a call 😉
We have been working with My Remote Tech for quite some time, around 5 years. They are responsible for IT consulting and support for our 3 companies which all located in Los Angeles but different locations. Recently we have been saved by My Remote Tech due to an unexpected server crash including all our exchange local emails. They did a great job resolving our issue in less than 5 hours which not only the turnaround was very quick but also very cost efficient and that's what makes them different from other IT consulting and services firm. Thank You again. Accounting MGR.
I recently had some issues with our Mac systems in our office which apparently was difficult to resolve! The reason I'm saying is because we had two different Mac consultants trying to fix our issues and unfortunately they both failed to fix the problems. Finally we found My Remote Tech to come and look at our systems just to see if they can do something. Surprisingly they did fix our issues on the first spot at the quickest time. Ever since we've been working with My Remote Tech as our primary outside IT & computer consultant and it couldn't be any better since our downtime has been decreasing exponentially. Thank you so much for your great work. Kim.R
I am a 77 year old, not tech savy person, with homes and computers in Florida and the Dominican Republic. Mani is only a phone call away, and has solved every problem I have had. I highly recommend him.
OMG – My Remote Tech saved my data and my computer. I am so happy working with them. They are so professional and have a super attitude. A gentleman all the way. I give him 100 stars…James B.