Mom's Computer – Technology Care, Repair & Digital Literacy for Adult Learners provides comprehensive IT services tailored for individuals and small businesses in Los Angeles, California. The company specializes in technology support, digital literacy training, and repair services, ensuring clients can effectively navigate the digital landscape. By focusing on personalized service and community engagement, Mom's Computer delivers value to local businesses and individuals seeking reliable technology solutions.
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Clients frequently highlight Mom's Computer for its responsiveness and reliability in addressing IT issues. The team is noted for effective communication and a strong focus on security, making them a trusted partner for technology needs.
Mom's Computer serves the greater Los Angeles area, including nearby cities such as Santa Monica, West Hollywood, and Beverly Hills. The business is conveniently located near the 405 and 10 freeways, close to landmarks like the Getty Center and UCLA.
Pricing is structured on a per user or per device basis, with options for flat monthly plans that include various service tiers to meet different client needs.
Mom's Computer offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as education, healthcare, retail, and non-profit organizations.
The average response time for tickets is typically within a few hours during business hours. After-hours support is available for urgent issues, ensuring clients receive timely assistance.
Yes, Mom's Computer provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, helping clients maintain necessary standards.
Onboarding involves an initial assessment of the client's needs, followed by the implementation of tailored IT solutions. The process typically takes a few weeks, depending on the complexity of the services required.
Mom's Computer supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and accessibility.
Pricing is flexible, with options available on a per user or per device basis, as well as flat monthly plans that cater to different service levels and client needs.
Elijah recently led a tech class for the seniors in my building, and I can’t recommend him enough! While his team typically offers computer and laptop classes, I asked if he could tailor a session focused on smartphones, since most of our residents don’t have access to computers. He was not only open to the idea but went above and beyondâ€â€creating a PowerPoint presentation entirely in Armenian to better support our primarily Armenian-speaking community. The residents were fully engaged, participated in trivia (with some lucky winners getting t-shirts!), and are already asking when Elijah will return for another class. He is professional, adaptable, and incredibly efficientâ€â€plus, he brings a great sense of humor that made the session both informative and fun. Elijah truly made tech feel more approachable for our seniors.
Elijah did a special program about avoiding scams and keeping ourselves and our equipment (phones and computers) safe from fraud. He is excellent! He has so much knowledge and is able to communicate it in an easy to understand way, while also throwing in some humor. I am very grateful that I could be present for this class. Thank you very much, Elijah!
Elijah is brilliant, experienced, effective and works fast at his talent, which is fixing computers & devices of all types. He's a natural born tech wizard "machinist". I used him to upgrade my software on a mac desktop with great success. I'd use him again for many other things on my list. He's also a trainer for those who are not digital divas. Contact him at once if you need help with anything electronic Mac or Android. Use Melinda as a referral!!
I recently bought a new computer system from Apple, and was introduced to Mom's computer as a resource for setting it up. Their technician Elijah came over, and in the course of three hours, had everything hooked up and running. There were a few technical issues that had to be resolved, but a week later he returned, and within 30 minutes, all was good. The reputation of Mom's Computer and Elijah are first rate, and I highly recommend them for any computer work you need done.
My brother is sunsetting and needed a company that can help us get his digital life in order. Geek Squad doesn’t do this and really, they have different folks every day. I needed a dedicated firm, and found them, Mom’s!