Industries Served
HealthcareFinanceRetailEducationLegal
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoAcronis
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview
Macwest Data Recovery & Mac Repair is a managed service provider located in Los Angeles, California, specializing in IT services for local businesses. They offer a range of solutions including data recovery, IT support, and cybersecurity, ensuring that clients can operate efficiently and securely. With a focus on responsiveness and reliability, Macwest aims to be a trusted partner for small to medium-sized enterprises in the area.
Services
- Data recovery services
- IT support and help desk
- Cybersecurity solutions
- Network monitoring
- Cloud migrations
- Backup and disaster recovery
Review Summary
Clients frequently commend Macwest for their quick response times and reliable service. The team is noted for their effective communication and commitment to security, making them a preferred choice for IT support.
Service Coverage Area
Macwest serves the greater Los Angeles area, including nearby cities such as Santa Monica, West Hollywood, and Culver City. Major freeways include the I-10 and I-405, with landmarks like the Getty Center and UCLA nearby.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers.
FAQ
What services does Macwest Data Recovery & Mac Repair provide in Los Angeles, California, and which industries do you specialize in locally?▶
Macwest offers data recovery, IT support, cybersecurity, and network monitoring services. They specialize in industries such as healthcare, finance, retail, education, and legal.
How fast is Macwest Data Recovery & Mac Repair average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
Macwest typically responds to support tickets within a few hours during business hours. They also provide after-hours support for urgent issues.
Does Macwest Data Recovery & Mac Repair handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Macwest is experienced in managing cybersecurity and compliance needs for HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Macwest Data Recovery & Mac Repair look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of necessary services. This process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Macwest Data Recovery & Mac Repair support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Macwest supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with Macwest Data Recovery & Mac Repair and is it per user, per device, or a flat monthly plan?▶
Pricing is generally based on a per user or per device model, with options for flat monthly plans that can include different service tiers based on client needs.
Customer Reviews