Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
ITque is a managed service provider located in Los Angeles, California, specializing in IT support for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer satisfaction, ITque aims to provide tailored solutions that meet the unique needs of each client, ensuring their technology infrastructure is robust and secure.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend ITque for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, making them a trusted partner for businesses in Los Angeles.
Service Coverage Area
ITque serves the greater Los Angeles area, including nearby cities such as Pasadena, Burbank, and Santa Monica. The service area is accessible via major freeways such as the I-5 and I-10, and is close to landmarks like the Walt Disney Concert Hall and the Los Angeles County Museum of Art.
Pricing Model
ITque offers flexible pricing structures based on client needs, typically charging per user or per device. They also provide flat monthly plans with tiered service options to accommodate different business sizes.
FAQ
What services does ITque provide in Los Angeles, California, and which industries do you specialize in locally?▶
ITque provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is ITque average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
ITque typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does ITque handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ITque has expertise in cybersecurity and compliance, including HIPAA and PCI standards, ensuring that clients meet necessary regulatory requirements.
What does onboarding with ITque look like for a new client, and how long does it take?▶
Onboarding with ITque involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does ITque support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ITque supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with ITque and is it per user, per device, or a flat monthly plan?▶
ITque offers flexible pricing options, typically charging per user or per device, as well as flat monthly plans with tiered service levels to accommodate different business needs.
Customer Reviews