Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoAWS
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
IT Systems Solutions Inc is a managed service provider based in Los Angeles, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, catering to various industries including healthcare, finance, and retail. Their focus on reliability and security helps businesses enhance their operational efficiency and protect their data.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight the responsiveness and reliability of IT Systems Solutions Inc. Reviews often mention effective communication and a strong focus on security, contributing to a positive overall experience.
Service Coverage Area
IT Systems Solutions Inc serves the greater Los Angeles area, including nearby cities such as Pasadena, Burbank, and Santa Monica. Major freeways include the I-10 and I-405, with recognizable landmarks like the Staples Center and Griffith Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does IT Systems Solutions Inc provide in Los Angeles, California, and which industries do you specialize in locally?▶
IT Systems Solutions Inc provides a range of services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, and retail.
How fast is IT Systems Solutions Inc average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. IT Systems Solutions Inc also offers after-hours support to ensure client needs are met promptly.
Does IT Systems Solutions Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, IT Systems Solutions Inc is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant.
What does onboarding with IT Systems Solutions Inc look like for a new client, and how long does it take?▶
Onboarding with IT Systems Solutions Inc involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does IT Systems Solutions Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
IT Systems Solutions Inc supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with IT Systems Solutions Inc and is it per user, per device, or a flat monthly plan?▶
Pricing with IT Systems Solutions Inc is generally structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers.
Customer Reviews
Today I called Miguel because I needed his team to help me set up my new computers and without hesitation they came to my office and set everything up providing superb customer service, knowledgeable, friendly and definitely went above and beyond to make sure my new office computers were setup and working perfectly. Highly recommend the ITS Pro team for your ITS needs. Miguel I knew I can count on you anytime! Thank you 👌ðŸÂ½
They say that in business you need a good CPA, a banker that trusts you, and an attorney that has your back. I would like to add an IT person who looks out for your valued computers. I can't say enough good things about how much I appreciate what this team has done for me over the years.
Very happy to be working with IT System Solutions. Miguel and his team have been awesome. They're very quick to address any concern that may arise, not to mention they're efficient and reliable when it comes to solving issues. We're a small business so having dedicated IT specialists has been a huge improvement for our overall operations. I would highly recommend.
I can confidently say that IT Systems Solutions is the best IT service provider I've ever worked with. Their team is incredibly knowledgeable, and their dedication to customer satisfaction is unmatched. They took the time to understand my IT needs and provide tailored solutions that significantly enhanced my business operations. Their prompt response time and proactive approach to maintenance and security give me peace of mind. IT Systems Solutions is my go-to partner for all things IT!
The first time IT Systems Solutions came to our office was 2016! From that moment on we knew that we had finally found the right people for the job! Hands down Miguel and his crew are the friendliest, professional, and knowledgeable team you can ever meet! Every time we have called them with a small or big technical issue the response is always a kind one. Don't take my word for it, give them a call and see for yourself. If I could I would give them ten stars or more. Thank you, IT Systems Solutions for always going the extra mile!