Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
IT Solutions is a managed service provider based in Los Angeles, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, IT Solutions helps organizations streamline their IT infrastructure, ensuring reliable support and robust cybersecurity measures.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight IT Solutions' responsiveness and reliability in addressing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
IT Solutions serves the greater Los Angeles area, including nearby cities such as Calabasas, Agoura Hills, and Woodland Hills. The service area is accessible via major freeways such as the 101 and 405, and is close to landmarks like the Westfield Topanga mall.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does IT Solutions provide in Los Angeles, California, and which industries do you specialize in locally?▶
IT Solutions provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is IT Solutions average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. IT Solutions also offers after-hours support to ensure continuous assistance.
Does IT Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, IT Solutions is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with IT Solutions look like for a new client, and how long does it take?▶
Onboarding with IT Solutions involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. This process typically takes 2-4 weeks, depending on the complexity of the requirements.
What tools and platforms does IT Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
IT Solutions supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with IT Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing with IT Solutions is generally based on a per user or per device model, with options for flat monthly plans that can be customized based on service tiers.
Customer Reviews
As a small business owner finding the right IT solutions can be a daunting task. The folks at genius IT are extremely informative , patient and take the time to understand your needs and really hold your hand through whatever IT Issues you need resolved I find their integrity and responsiveness to be a key factor that sets them apart May it be helping you find the right computer, IT equipment or setting up a network
Tech Savvy and Fast. This is my go to for anytime i need something in regards to my computers and network at home or office.