Industries Served
HealthcareFinanceEducationRetailLegal
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
IT Accuracy is a managed service provider located in Los Angeles, California, specializing in comprehensive IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency, security, and reliability. With a focus on small to medium-sized enterprises, IT Accuracy delivers tailored support that aligns with the unique needs of various industries, ensuring that clients can leverage technology effectively to drive growth and innovation.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend IT Accuracy for their responsiveness and reliability. The team is noted for their effective communication and strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
IT Accuracy serves the greater Los Angeles area, including nearby cities such as Santa Monica, West Hollywood, and Culver City. Major freeways include the I-10 and I-405, with recognizable landmarks like the Getty Center and UCLA nearby.
Pricing Model
IT Accuracy typically employs a flat monthly pricing model with tiered options based on the level of service required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does IT Accuracy provide in Los Angeles, California, and which industries do you specialize in locally?▶
IT Accuracy provides a range of services including managed endpoints, network monitoring, cloud migrations, and cybersecurity. They specialize in industries such as healthcare, finance, education, retail, and legal.
How fast is IT Accuracy average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
IT Accuracy maintains an average response time of under one hour for support tickets. They also offer after-hours support to ensure that clients receive assistance whenever needed.
Does IT Accuracy handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, IT Accuracy is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with IT Accuracy look like for a new client, and how long does it take?▶
Onboarding with IT Accuracy involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does IT Accuracy support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
IT Accuracy supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure comprehensive IT management.
How does pricing work with IT Accuracy and is it per user, per device, or a flat monthly plan?▶
IT Accuracy utilizes a flat monthly pricing model with tiered options based on service levels, allowing clients to choose a plan that best fits their needs, whether it be per user or per device.
Customer Reviews
Helped with my problems quickly and efficiently. Would recommend to friends and family.
I have been a client of IT Accuracy's for about a year now and the experience has been AMAZING! It's like having a full time IT person on payroll. Their customer service is superb! Any time my office has an IT need, they will resolve it within what seems like minutes. What I also like about the company, is that they try to find cost-effective solutions for our IT needs. Once I explain to them exactly what I am looking for, they will give me several options and recommend to me what the best bang is for my buck. They are crafty, creative and hard working. The leadership team is great! They will pick up my calls any time and will go above and beyond to solve my IT issues (which is a lot). I can't imagine an IT company being more customer-centric and affordable than these guys. They are simply the best!
IT Accuracy has been an invaluable partner. They upgraded our company’s IT infrastructure with better security and smoother access. The help desk team is very responsive and flexible. Their Managed IT Service has allowed us to operate at a new level of efficiency. I can't recommend them enough!
A lot of people don’t understand how important a good IT team is to their business. We were able to triple our revenue and double our staff in less than a year. IT Accuracy has removed all speed bumps and has helped us to become very efficient. A good IT team with help you with strategy and to leverage technology to make goals a reality. IT Accuracy does all of this and more. I highly recommend their services to anyone looking to grow their business.
Our company was in the technology doldrums until IT Accuracy was able to migrate us to the cloud. It was difficult managing 60 employees working from home through this pandemic, but now our work flow is the same as it was in the office. I can also manage my teams a lot better as I have more visibility on productivity and efficiency. The help desk has been very helpful to our team as the average person is not very tech savvy and new technologies can have a long learning curve. Thanks IT Accuracy for all the continued service!!