Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Island Technologies is a managed service provider based in Los Angeles, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. With a focus on reliability and customer support, Island Technologies aims to empower businesses by managing their IT infrastructure effectively.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Island Technologies for their responsiveness and reliability. The team is noted for effective communication and a strong commitment to security, ensuring peace of mind for their customers.
Service Coverage Area
Island Technologies serves the greater Los Angeles area, including nearby cities such as Burbank, Glendale, and San Fernando. Major freeways in the vicinity include the 5 and 405, with recognizable landmarks like the Getty Center and Griffith Park.
Pricing Model
Island Technologies typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to choose a plan that best fits their needs.
FAQ
What services does Island Technologies provide in Los Angeles, California, and which industries do you specialize in locally?▶
Island Technologies provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Island Technologies average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
Island Technologies typically maintains a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Island Technologies handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Island Technologies is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with Island Technologies look like for a new client, and how long does it take?▶
Onboarding with Island Technologies involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Island Technologies support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Island Technologies supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and accessibility.
How does pricing work with Island Technologies and is it per user, per device, or a flat monthly plan?▶
Island Technologies operates on a flat monthly pricing model with tiered options based on the services provided, allowing clients to choose a plan that suits their specific needs.
Customer Reviews