Industries Served
HealthcareFinanceRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceBackup Solutions
Certifications
Microsoft PartnerCompTIA Security+
Overview
IRIS COMPUTERS ONLINE SUPPORT is a managed service provider based in Los Angeles, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a commitment to reliability and customer satisfaction, IRIS COMPUTERS ONLINE SUPPORT helps businesses navigate the complexities of technology, ensuring seamless operations and robust cybersecurity measures.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend IRIS COMPUTERS ONLINE SUPPORT for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client systems are well-protected and efficiently managed.
Service Coverage Area
IRIS COMPUTERS ONLINE SUPPORT serves the greater Los Angeles area, including nearby cities such as Pasadena, Burbank, and Santa Monica. The service area is accessible via major freeways such as the I-10 and I-405, with recognizable landmarks like the Staples Center and Griffith Park.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does IRIS COMPUTERS ONLINE SUPPORT provide in Los Angeles, California, and which industries do you specialize in locally?▶
IRIS COMPUTERS ONLINE SUPPORT provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is IRIS COMPUTERS ONLINE SUPPORT average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
The average response time for tickets is typically prompt, with a focus on quick resolution. IRIS COMPUTERS ONLINE SUPPORT also offers after-hours support to ensure client needs are met at all times.
Does IRIS COMPUTERS ONLINE SUPPORT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, IRIS COMPUTERS ONLINE SUPPORT is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant with industry standards.
What does onboarding with IRIS COMPUTERS ONLINE SUPPORT look like for a new client, and how long does it take?▶
Onboarding with IRIS COMPUTERS ONLINE SUPPORT involves an initial assessment of client needs, followed by the implementation of tailored IT solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does IRIS COMPUTERS ONLINE SUPPORT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
IRIS COMPUTERS ONLINE SUPPORT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with IRIS COMPUTERS ONLINE SUPPORT and is it per user, per device, or a flat monthly plan?▶
Pricing with IRIS COMPUTERS ONLINE SUPPORT is generally structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to the specific needs of the client.
Customer Reviews
Helped to fix my network issue through Online, very low amount charged, very less time they used. Am recommending