Industries Served
HealthcareFinanceRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceBackup SolutionsDisaster Recovery Tools
Certifications
Microsoft PartnerCompTIA Security+Cisco Certified Partner
Overview
Intelligent IT is a managed service provider based in Los Angeles, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that their clients can operate efficiently and securely. With a focus on small to medium-sized enterprises, Intelligent IT aims to enhance productivity and reduce downtime through proactive support and tailored IT strategies.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Intelligent IT for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Intelligent IT serves the greater Los Angeles area, including nearby cities such as Burbank, Glendale, and Calabasas. Major freeways include the 101 and 405, with recognizable landmarks like the Getty Center and Universal Studios.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that can include tiered service levels. This flexibility allows clients to choose a model that best fits their needs.
FAQ
What services does Intelligent IT provide in Los Angeles, California, and which industries do you specialize in locally?▶
Intelligent IT offers a range of services including managed IT support, cybersecurity, cloud solutions, and network management. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Intelligent IT average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
Intelligent IT typically has an average response time of under one hour for support tickets. They also provide after-hours support to ensure that clients receive assistance whenever needed.
Does Intelligent IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Intelligent IT is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Intelligent IT look like for a new client, and how long does it take?▶
Onboarding with Intelligent IT involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does Intelligent IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Intelligent IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Intelligent IT and is it per user, per device, or a flat monthly plan?▶
Pricing with Intelligent IT can be structured per user or per device, and they also offer flat monthly plans that can be customized based on the services required.
Customer Reviews
Great team; highly competent and super responsive. I am in the process of hiring them for another project, and would readily recommend them to anyone, especially those starting a new business. They have been instrumental to the growth of my law firm.
Intelligent IT is the absolute best! David is our company rep and he does an amazing job. Responsive, solution driven and easy to work with! Highly recommended!
Wonderful company! Wonderful people! Cannot say enough, good things about them. They found solutions for our business that we didn’t know existed and they helped our company save tons of money and time. Highly recommend!
Intelligent IT has been our only IT provider for 6+ years and our experience has been spectacular. They are very professional and they can explain the details of every aspect of our system so that we can understand and use the technology. We get a response in minutes when an issue arises and they handle those issues immediately. Our company has grown over the years and we have had no problem scaling our system to fit new employees with the help of Intelligent IT. Top tier service and company!
This company is awesome!! I’ve had a great experience. Their IT technicians are friendly and explained what was being done. Will continue to use them in the future and will highly recommend them to everyone and anyone who wants to improve their servers.