Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
InfoTech Services Group, Inc. is a managed service provider based in Los Angeles, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, InfoTech Services Group, Inc. aims to empower businesses by providing tailored technology solutions that drive growth and innovation.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend InfoTech Services Group, Inc. for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
InfoTech Services Group, Inc. serves the greater Los Angeles area, including nearby cities such as Santa Monica, Culver City, and West Hollywood. Major freeways include the I-10 and I-405, with landmarks like Venice Beach and the Santa Monica Pier.
Pricing Model
The pricing structure typically operates on a per-user or per-device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does InfoTech Services Group, Inc. provide in Los Angeles, California, and which industries do you specialize in locally?▶
InfoTech Services Group, Inc. provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in industries such as healthcare, finance, and retail.
How fast is InfoTech Services Group, Inc. average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is available for urgent issues, ensuring clients receive timely assistance.
Does InfoTech Services Group, Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, InfoTech Services Group, Inc. offers cybersecurity services that include compliance support for HIPAA and PCI regulations, helping businesses maintain necessary standards.
What does onboarding with InfoTech Services Group, Inc. look like for a new client, and how long does it take?▶
Onboarding with InfoTech Services Group, Inc. involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does InfoTech Services Group, Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
InfoTech Services Group, Inc. supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with InfoTech Services Group, Inc. and is it per user, per device, or a flat monthly plan?▶
Pricing typically works on a per-user or per-device basis, with options for flat monthly plans that may include different service tiers to accommodate various business needs.
Customer Reviews
Dan Balter and InfoTech Services Group have provided my busineses computer and tech support for the last several years. They always do a great job and ensure that I am up-to-date with the latest technology and the network I use is secure. Dan is always extremely responsive and quick to provide recommended solutions.
I've used InfoTech for 10 years now. I 1st called them when I was new IT mgr at my company and the old server failed completely. They came out and got us up with a temp server and worked out a new solution. They have always done a fantastic job with our servers, all network as well as email when we upgraded along the way. I highly recommend InfoTech Dan and Scott and the rest are great.
Dan and his group at InfoTech helped me purchase new computer equipment for my business. He gave me great advice on what the computer should include and was able to get me a great price on it. Best part was the service afterwards… the team was able to seamlessly transfer all my files, programs and settings from my old computer and were available to answer any questions I had. While most experience a day of unproductivity when getting new equipment… I lost about 30 min, maximum and was back to work. I'd refer him to anybody.
Dan Balter and his entire team at InfoTech provide excellent customer service. They are quick and efficient with solutions and troubleshooting. We at The Dingman Company are glad to have InfoTech as our "go to" for all of our tech needs.
Dan Balter and InfoTech Service group really helped me out of a jam more than once. I could not remember my admin password to a PC computer for work and they got me back access to my computer. I highly recommend them for problem solving as well as setting up and maintaining IT for a small business and larger corporations. I highly recommend them to anyone looking for IT services.