Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
iMedia IT Solutions is a managed service provider based in Los Angeles, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. With a focus on reliability and customer support, iMedia IT Solutions serves various industries, ensuring that clients can leverage technology effectively to drive growth and innovation.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend iMedia IT Solutions for their responsiveness and reliability. The team is noted for effective communication and a strong commitment to security. Overall, customer feedback highlights a positive experience with their services.
Service Coverage Area
iMedia IT Solutions serves the greater Los Angeles area, including nearby cities such as Hollywood, Burbank, and Glendale. Major freeways include the 101 and 5, with recognizable landmarks like the Hollywood Sign and Griffith Park.
Pricing Model
The pricing structure at iMedia IT Solutions is typically based on a flat monthly fee with tiered options, accommodating various business sizes and needs. They also offer per user and per device pricing models.
FAQ
What services does iMedia IT Solutions provide in Los Angeles, California, and which industries do you specialize in locally?▶
iMedia IT Solutions offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is iMedia IT Solutions average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
The average response time for tickets at iMedia IT Solutions is typically within one hour during business hours. They also provide after-hours support to ensure continuous service.
Does iMedia IT Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, iMedia IT Solutions is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with iMedia IT Solutions look like for a new client, and how long does it take?▶
Onboarding with iMedia IT Solutions involves an initial assessment, setup of services, and training for staff. This process typically takes 2-4 weeks depending on the complexity of the client's needs.
What tools and platforms does iMedia IT Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
iMedia IT Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with iMedia IT Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing at iMedia IT Solutions can be structured as per user, per device, or as a flat monthly plan with tiers, allowing flexibility based on client needs.
Customer Reviews