Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceAWSVMwareCisco
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+AWS Certified
Overview
Heed AI Consulting is a managed service provider based in Los Angeles, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, Heed AI Consulting supports organizations in navigating the complexities of IT management, ensuring reliable performance and peace of mind for their clients.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Heed AI Consulting for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, making them a trusted partner for IT needs.
Service Coverage Area
Heed AI Consulting serves the greater Los Angeles area, including nearby cities such as Burbank, Calabasas, and San Fernando. The firm is conveniently located near the 101 and 405 freeways, close to landmarks like the Warner Center and the Westfield Topanga.
Pricing Model
Heed AI Consulting typically employs a flat monthly pricing model with tiered options based on service levels and client needs. This structure allows businesses to budget effectively while receiving tailored IT support.
FAQ
What services does Heed AI Consulting provide in Los Angeles, California, and which industries do you specialize in locally?▶
Heed AI Consulting provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Heed AI Consulting average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
Heed AI Consulting maintains an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance whenever needed.
Does Heed AI Consulting handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Heed AI Consulting is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Heed AI Consulting look like for a new client, and how long does it take?▶
Onboarding with Heed AI Consulting involves an initial assessment, setup of services, and training for staff. This process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does Heed AI Consulting support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Heed AI Consulting supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure comprehensive IT management.
How does pricing work with Heed AI Consulting and is it per user, per device, or a flat monthly plan?▶
Pricing at Heed AI Consulting is typically structured as a flat monthly plan, which can vary based on the number of users and devices, allowing for flexible and predictable budgeting.
Customer Reviews