Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoAWS
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+AWS Certified
Overview
Group Micro is a managed service provider located in Los Angeles, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. With a focus on reliability and customer support, Group Micro aims to empower businesses by providing tailored IT services that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Group Micro for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Group Micro serves the greater Los Angeles area, including nearby cities such as Santa Monica, Westwood, and Culver City. The firm is conveniently located near the 405 and 10 freeways, close to landmarks like the University of California, Los Angeles (UCLA) and Westfield Century City.
Pricing Model
Group Micro typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Group Micro provide in Los Angeles, California, and which industries do you specialize in locally?▶
Group Micro provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Group Micro average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
Group Micro typically has a fast average response time for tickets, often resolving issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Group Micro handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Group Micro is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, providing tailored solutions to meet regulatory requirements.
What does onboarding with Group Micro look like for a new client, and how long does it take?▶
Onboarding with Group Micro involves an initial assessment of the client's IT needs, followed by the implementation of necessary services. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Group Micro support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Group Micro supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Group Micro and is it per user, per device, or a flat monthly plan?▶
Group Micro operates on a flat monthly pricing model with tiered options based on the services provided, allowing businesses to choose a plan that best fits their needs.
Customer Reviews