Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoAWS
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
Global IT is a managed service provider based in Los Angeles, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency, security, and reliability. By leveraging advanced technology and industry best practices, Global IT supports various sectors, ensuring that clients can focus on their core business while leaving IT management to the experts.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Global IT for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Global IT serves the greater Los Angeles area, including nearby cities such as Pasadena, Burbank, and Santa Monica. Major freeways include the I-5 and I-10, with recognizable landmarks like the Staples Center and Griffith Park.
Pricing Model
Global IT employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Global IT provide in Los Angeles, California, and which industries do you specialize in locally?▶
Global IT provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Global IT average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
Global IT typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance when needed.
Does Global IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Global IT is equipped to manage cybersecurity and compliance for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with Global IT look like for a new client, and how long does it take?▶
Onboarding with Global IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the requirements.
What tools and platforms does Global IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Global IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Global IT and is it per user, per device, or a flat monthly plan?▶
Global IT uses a flat monthly pricing model with tiered options, allowing businesses to choose a plan based on their specific needs, whether it be per user or per device.
Customer Reviews
Hands down the most efficient, effective, and knowledgeable resource for IT technical support, and data/network security available in Los Angeles/US. When you need a company with actual humans available to help you and where you can be assured your computer is in trustworthy hands contact global IT. The work they do and the customer service they provide is unparalleled.