Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Fidelity Computing & Communications is a managed service provider based in Los Angeles, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and expert support, they help organizations streamline their IT infrastructure, ensuring reliable performance and compliance with industry standards.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Fidelity Computing & Communications for their responsiveness and reliability. Reviews often mention the team's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Fidelity Computing & Communications serves the greater Los Angeles area, including nearby cities such as Burbank, Glendale, and San Fernando. They are conveniently located near the 5 and 210 freeways, close to landmarks like the Los Angeles Zoo and Griffith Park.
Pricing Model
The pricing structure is typically based on a flat monthly fee with tiered options, allowing businesses to choose a plan that best fits their needs. This model provides predictable budgeting for IT services.
FAQ
What services does Fidelity Computing & Communications provide in Los Angeles, California, and which industries do you specialize in locally?▶
Fidelity Computing & Communications provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Fidelity Computing & Communications average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. They also offer after-hours support to ensure client needs are met promptly.
Does Fidelity Computing & Communications handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Fidelity Computing & Communications has expertise in managing cybersecurity and compliance for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with Fidelity Computing & Communications look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks depending on the complexity of the requirements.
What tools and platforms does Fidelity Computing & Communications support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Fidelity Computing & Communications supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Fidelity Computing & Communications and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured as a flat monthly plan with tiered options based on the number of users or devices, allowing clients to select a package that fits their specific needs.
Customer Reviews