Industries Served
HealthcareFinanceRetailEducationLegal
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoAWS
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Falcon Pros is a managed service provider based in Los Angeles, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency, including network management, cybersecurity, and cloud services. With a commitment to reliability and customer satisfaction, Falcon Pros serves various industries, ensuring that businesses can focus on their core operations while leaving IT management to the experts.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Falcon Pros for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported in their IT needs.
Service Coverage Area
Falcon Pros serves the greater Los Angeles area, including nearby cities such as Beverly Hills, Culver City, and West Hollywood. The firm is conveniently located near major freeways such as the 10 and 405, close to landmarks like The Grove and the Los Angeles County Museum of Art.
Pricing Model
Falcon Pros utilizes a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Falcon Pros provide in Los Angeles, California, and which industries do you specialize in locally?▶
Falcon Pros provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, retail, education, and legal.
How fast is Falcon Pros average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
Falcon Pros typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance whenever needed.
Does Falcon Pros handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Falcon Pros is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Falcon Pros look like for a new client, and how long does it take?▶
Onboarding with Falcon Pros involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Falcon Pros support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Falcon Pros supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Falcon Pros and is it per user, per device, or a flat monthly plan?▶
Falcon Pros operates on a flat monthly pricing model with tiered options, allowing businesses to select a plan based on their specific needs, rather than charging per user or device.
Customer Reviews
Falcon Pros Just Made My Life Easier! I don't usually leave reviews, but credit where it's due-Falcon Pros were fantastic. We needed help with setting up our network, wiring, and security cameras for our office, and honestly, I was dreading the mess and confusion that usually comes with these projects. But from the first call, these guys made it easy. They showed up on time, explained things in plain language, and handled the whole setup like total pros. Everything works perfectly-fast internet, clean cabling, and cameras that actually cover the right spots. What really stood out was how stress-free the whole process was. No upselling, no drama, just solid work and good communication. If you're tired of chasing flaky tech guys or dealing with half-done jobs, give Falcon Pros a shot. I'm seriously glad we did.
I’ve relied on Falcon Pros for over 10 years, and they’ve consistently gone above and beyond. Whether managing medical offices, assisting law firms, or supporting small businesses I’ve consulted with, Falcon Pros has been a rock-solid partner. From simple repairs to advanced IT solutionsâ€â€like migrating operations to the cloud, installing surveillance systems, and troubleshooting computersâ€â€they handle it all with speed, reliability, and professionalism. If you’re looking for IT experts you can truly count on, look no further. Falcon Pros delivers every time.
Professional, Fast, and Reliable! Hired Falcon Pros for low-voltage wiring and network setup-flawless work! Clean install, great support, and zero downtime. They know their stuff and actually care. Highly recommend for any IT or wiring needs. Already referred them to others.
I had an issue with my laptop and he quickly fixed it. No unexpeted charges. He does all types of stuff and works with companies and cables much
I have been having issues with my servers and computers. at first we thought it was the software. we decided to call few IT companies and when they came out, we were told that we need to replace our whole system. I found it hard to believe as my system is only 5 yrs old. One of my colleges recommended FALCON PROS . they came out found the problem and resolved it right away. I did not have to replace my whole system just a wire. Thanks to FALCON PROS our company is running as if it was all band new again. FALCON PROS are honest, good and very reliable. they are my go to IT people now for all my net work and computer issues and needs.