Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Expert Networks, Inc. is a managed service provider based in Los Angeles, California, specializing in IT services for local businesses. They offer a range of solutions including network management, cybersecurity, and cloud services, aimed at enhancing operational efficiency and security for their clients. With a commitment to reliability and customer satisfaction, Expert Networks, Inc. serves various industries, ensuring that businesses can focus on their core operations while leaving IT management to the experts.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Expert Networks, Inc. for their responsiveness and reliability. Reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT services.
Service Coverage Area
Expert Networks, Inc. serves the greater Los Angeles area, including nearby cities such as Burbank, Glendale, and San Fernando. The company is conveniently located near major freeways like the 5 and 405, close to landmarks such as the Getty Center.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to meet the needs of different businesses.
FAQ
What services does Expert Networks, Inc. provide in Los Angeles, California, and which industries do you specialize in locally?▶
Expert Networks, Inc. provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Expert Networks, Inc. average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. Expert Networks, Inc. also offers after-hours support to ensure clients receive assistance when needed.
Does Expert Networks, Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Expert Networks, Inc. provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with Expert Networks, Inc. look like for a new client, and how long does it take?▶
Onboarding with Expert Networks, Inc. involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the requirements.
What tools and platforms does Expert Networks, Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Expert Networks, Inc. supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Expert Networks, Inc. and is it per user, per device, or a flat monthly plan?▶
Pricing with Expert Networks, Inc. is flexible, typically based on a per-user or per-device model, with options for flat monthly plans that can be customized to fit the client's needs.
Customer Reviews
I have used Expert Networks for the past 5 years; they do fantastic work! They are fast and efficient, and I highly recommend their services. Will is an incredible network engineer and has helped me accomplish large projects and is consistent with his quality.
We are an accounting firm and have worked with XNI for many years. Privacy and security is imperative to our firm.This long on-going relationship with an IT company is due to their excellent knowledge, service and response time. All of their IT techs that i have worked with during that time have been very skilled and knowledgeable. XNI has helped us through some major computer issues and setbacks over the years with exceptional skill and speed, as well as offering proactive suggestions to improve our network setup and security. I highly recommend them for all of your IT needs.
Our company switched to Expert Networks for a backup server/IT provider about 10 years ago. To say this was a great move, would be an understatement. The staff, Angela, Michael, Will and Rich are so knowledgable and helpful. I have worked with many IT people over the years, and Will has to be one of the best, all around. Not only is Will extremely knowledgable, he explains things so my non-IT brain can understand. Expert Networks keeps our information secure, which is not just required, but necessary. Expert Networks is key to our succes as a small business.
It has been a pleasure working with XNI over the last several years. They have been a reliable partner in managing our complex network. Their technicians are knowledgeable and take a security first stance in proposing solutions.
These guys know their stuff. We have used them for different projects and they are rock solid. They are always making sure we do things with security first in mind. I would recommend them to anyone.