Industries Served
HealthcareFinanceRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceBackup SolutionsDisaster Recovery Tools
Certifications
Microsoft PartnerCompTIA Security+Cisco Certified
Overview
Diamond IT is a managed service provider based in Los Angeles, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a commitment to reliability and customer satisfaction, Diamond IT helps organizations leverage technology to achieve their goals.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Diamond IT for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Diamond IT serves the greater Los Angeles area, including nearby cities such as Burbank, Glendale, and Pasadena. Major freeways include the I-405 and I-5, with recognizable landmarks like the Getty Center and Griffith Park.
Pricing Model
Diamond IT employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Diamond IT provide in Los Angeles, California, and which industries do you specialize in locally?▶
Diamond IT provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Diamond IT average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
Diamond IT typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance whenever needed.
Does Diamond IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Diamond IT is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Diamond IT look like for a new client, and how long does it take?▶
Onboarding with Diamond IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the services required.
What tools and platforms does Diamond IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Diamond IT supports a range of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Diamond IT and is it per user, per device, or a flat monthly plan?▶
Diamond IT operates on a flat monthly pricing model with tiered options, allowing businesses to choose plans based on their specific needs, whether per user or per device.
Customer Reviews
Very professional!