Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
Crimson IT is a managed service provider located in Los Angeles, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliable support and innovative technology, Crimson IT helps organizations streamline their IT infrastructure, ensuring they can focus on their core business activities.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Crimson IT for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
Crimson IT serves the greater Los Angeles area, including nearby cities such as Pasadena, Burbank, and Santa Monica. The firm is conveniently located near major freeways such as the I-10 and I-405, and is close to landmarks like the Staples Center and the Los Angeles Convention Center.
Pricing Model
Crimson IT typically utilizes a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Crimson IT provide in Los Angeles, California, and which industries do you specialize in locally?▶
Crimson IT provides a range of managed IT services including network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Crimson IT average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
Crimson IT typically maintains a rapid response time for support tickets, often addressing issues within hours. They also offer after-hours support to ensure continuous service availability.
Does Crimson IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Crimson IT is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Crimson IT look like for a new client, and how long does it take?▶
Onboarding with Crimson IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Crimson IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Crimson IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and comprehensive backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Crimson IT and is it per user, per device, or a flat monthly plan?▶
Crimson IT operates on a flat monthly pricing model with tiered options based on the services provided. This allows clients to choose a plan that best fits their needs, whether based on user count or device management.
Customer Reviews
Crimson IT is top of the line in customer service. Prompted in a timely manner to fix the problem at hand. Their technicians are friendly and professional. They are so willing to help with our IT problems to our satisfaction. Thank you for your service. Francis Housekeeping Weingart
Crimson IT has been our in-house IT people for nearly a decade. They are reliable part of our team. Everyone we've worked with has been excellent at their work and had a great personality.
Everyone on Crimson's team is warm, approachable, and knowledgable. They go above and beyond, not because they have to, but because they care. If you're looking for a company that not only delivers exceptional IT solutions but also makes you feel like you're working with trusted friends, I couldn't recommend Crimson more highly!
We’ve had an excellent experience working with Crimson IT. Their team is professional, responsive, and always delivers high-quality solutions. They’ve helped us streamline our processes, improve system security, and provide ongoing support for any technical issues that arise. Their knowledge and expertise are top-notch, and they always go above and beyond to meet our needs. Highly recommend CIT for anyone looking for reliable and efficient IT support!
Crimosn IT always try to do their best to resolve the issues we face with their best effort. We really appreciate it.