Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Complete I.T. is a managed service provider based in Los Angeles, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that organizations can operate efficiently and securely. With a focus on small to medium-sized enterprises, Complete I.T. delivers tailored support that enhances productivity and minimizes downtime, making them a valuable partner for businesses in the area.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Complete I.T. for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Complete I.T. serves the greater Los Angeles area, including nearby cities such as Burbank, Glendale, and San Fernando. Major freeways like the 405 and 101 provide easy access, and local landmarks include the Getty Center and Universal Studios.
Pricing Model
Complete I.T. utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Complete I.T. provide in Los Angeles, California, and which industries do you specialize in locally?▶
Complete I.T. offers a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Complete I.T. average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
Complete I.T. typically responds to support tickets within one hour during business hours. They also provide after-hours support for urgent issues.
Does Complete I.T. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Complete I.T. offers cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with Complete I.T. look like for a new client, and how long does it take?▶
Onboarding with Complete I.T. involves an initial assessment, setup of services, and training for staff. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does Complete I.T. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Complete I.T. supports a variety of tools including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery to ensure data integrity.
How does pricing work with Complete I.T. and is it per user, per device, or a flat monthly plan?▶
Complete I.T. operates on a flat monthly pricing model with tiered options based on the services selected, allowing flexibility for businesses to choose what fits their needs.
Customer Reviews
We’ve been collaborating with Complete IT for a while now, and I really appreciate how dependable they are. Rob and Anthony, especially, have been great. They are knowledgeable and always make time for us, even when we need something urgently. What stands out the most is their willingness to adapt their schedules to fit ours, ensuring that our office operations keep running smoothly without major disruptions. They handle both the big issues and the small ones with the same level of professionalism and care. It’s comforting to know that whenever we run into an IT problem, Rob and Anthony are just a call away. I genuinely recommend Complete IT for anyone looking for trustworthy IT support.
We've been loyal customers for nearly 4 years, and we couldn't be happier with the service. The team is always friendly, professional, and quick to respond to any IT issue we encounter. They consistently go above and beyond, resolving most problems the same day! Their excellent follow-through and dedication to providing top-notch support have made them an invaluable partner for our business. Highly recommend!
We love, Anthony Rob and juan and all of their team. They are very prompt and therefore us at all times. They get the job done in a timely manner and can get your technology up and running. They’re good at wiring things and if you have a concern, they will fix it. We have used them for quite a few years and trust them implicitly.They’re very professional and prompt and family owned and operated business. Please support them.
Complete I.T. has helped us since 2020 when we opened our first veterinary practice, with our second in 2022 and now with moving our first practice to a new location. We also retain them for IT needs that pop up. Rob & Anthony are quick to respond to emails, calls or texts when we have an issue, are on time, courteous and knowledgable. We appreciate all their help over the years with our IT needs.