Industries Served
HealthcareFinanceRetailEducationLegal
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Cardonet is a managed service provider located in Los Angeles, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. With a focus on customer satisfaction, Cardonet serves various industries, providing tailored support to meet the unique needs of each client.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Cardonet for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Cardonet serves the greater Los Angeles area, including nearby cities such as West Hollywood, Beverly Hills, and Santa Monica. Major freeways include the I-10 and I-405, with recognizable landmarks like the Hollywood Sign and Griffith Park.
Pricing Model
Cardonet typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to choose a plan that best fits their needs.
FAQ
What services does Cardonet provide in Los Angeles, California, and which industries do you specialize in locally?▶
Cardonet provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Cardonet average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
Cardonet aims for a quick response time for support tickets, typically within a few hours. They also offer after-hours support to ensure clients receive assistance whenever needed.
Does Cardonet handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Cardonet is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with Cardonet look like for a new client, and how long does it take?▶
Onboarding with Cardonet involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Cardonet support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Cardonet supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Cardonet and is it per user, per device, or a flat monthly plan?▶
Cardonet's pricing structure is generally flat monthly with tiered options based on services. This allows clients to choose plans that fit their specific requirements.
Customer Reviews
Cardonet are a highly professional IT services company, with an international footprint, they have a proven track record in delivering value, strong support whenever needed and openness and transparency in all business dealing. The negative reviews previously posted are not recognisable as reviews of the genuine Cardonet Los Angeles IT services.
As a hotelier, it is so refreshing to work with an IT partner who understands my business, knows what is important to me and has relationships with all of my vendors. Nothing is ever too much trouble. Highly recommended.
Hi i have worked since 20days last month they will not respond for the questions we asked for. But they will call us for only money purpose. I have been irritated since last 7days they keep on asking for money as i have paid 3000 but still they are asking me to pay 8000. Is this the way you will charge i don't know where the fraud was happening. Since i suggest that the work is genuine and process is so bad and worst as they will not give us a single penny… Please check the photo i have received from them.. I thought it is genuine