Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
BroadPC is a managed service provider located in Los Angeles, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, BroadPC aims to empower organizations by managing their IT infrastructure effectively.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend BroadPC for their responsiveness and reliability in handling IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and secure in their operations.
Service Coverage Area
BroadPC serves the greater Los Angeles area, including nearby cities such as Pasadena, Glendale, and Burbank. The firm is conveniently located near major freeways such as the I-10 and I-5, and is close to landmarks like the Staples Center and the Los Angeles Convention Center.
Pricing Model
BroadPC typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does BroadPC provide in Los Angeles, California, and which industries do you specialize in locally?▶
BroadPC offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is BroadPC average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
BroadPC aims for a quick response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does BroadPC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, BroadPC provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary security standards.
What does onboarding with BroadPC look like for a new client, and how long does it take?▶
Onboarding with BroadPC involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does BroadPC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
BroadPC supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with BroadPC and is it per user, per device, or a flat monthly plan?▶
BroadPC utilizes a flat monthly pricing model with tiered options based on the services provided, allowing clients to choose plans that best fit their needs.
Customer Reviews
I took my broken USB drive to get fixed. Stephen worked so quickly to recover all my important info, got it back the next day. Fast, Friendly, service. Would def bring all my computer needs here