Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
BAI Connect is a managed service provider located in Los Angeles, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. With a focus on small to medium-sized enterprises, BAI Connect delivers tailored support that helps organizations navigate the complexities of technology, ensuring reliable performance and peace of mind.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend BAI Connect for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
BAI Connect serves the greater Los Angeles area, including Sherman Oaks, Studio City, Encino, and North Hollywood. The service area is easily accessible via major freeways such as the 101 and 405, and is near landmarks like the Sherman Oaks Galleria.
Pricing Model
BAI Connect utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does BAI Connect provide in Los Angeles, California, and which industries do you specialize in locally?▶
BAI Connect provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is BAI Connect average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
BAI Connect typically responds to support tickets within a few hours. They also offer after-hours support to ensure that client needs are met at all times.
Does BAI Connect handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, BAI Connect is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with BAI Connect look like for a new client, and how long does it take?▶
Onboarding with BAI Connect involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does BAI Connect support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
BAI Connect supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with BAI Connect and is it per user, per device, or a flat monthly plan?▶
BAI Connect offers a flat monthly pricing model with tiered options based on the services selected. This allows clients to choose a plan that aligns with their specific needs.
Customer Reviews