Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Attentive IT is a managed service provider based in Los Angeles, California, specializing in IT solutions for local businesses. They offer a comprehensive range of services designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, Attentive IT supports organizations in various sectors, ensuring reliable IT infrastructure and responsive support tailored to their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Attentive IT for their responsiveness and reliability. Reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Attentive IT serves the greater Los Angeles area, including nearby cities such as Chatsworth, Burbank, and Glendale. The service area is accessible via major freeways like the 101 and 405, and is close to landmarks such as the Getty Center and Griffith Park.
Pricing Model
Attentive IT typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Attentive IT provide in Los Angeles, California, and which industries do you specialize in locally?▶
Attentive IT offers a range of services including managed endpoints, network monitoring, cloud migrations, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Attentive IT average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
Attentive IT maintains an average response time of under one hour for support tickets. They also provide after-hours support to ensure critical issues are addressed promptly.
Does Attentive IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Attentive IT offers cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary security standards.
What does onboarding with Attentive IT look like for a new client, and how long does it take?▶
Onboarding with Attentive IT involves an initial assessment, followed by the implementation of tailored IT solutions. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does Attentive IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Attentive IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Attentive IT and is it per user, per device, or a flat monthly plan?▶
Attentive IT typically uses a flat monthly pricing model with tiered options based on the services provided, allowing businesses to choose a plan that fits their needs.
Customer Reviews
I can't say enough nice things about James and his team. I help run a small mortgage business and needed help getting started with all things IT. I am not someone that is good with technology, computers, security walls, etc. James came in, set us up and got us going. We have been using his company for close to 5 years. When I have IT questions, issues with employee computers, new computer set up, etc. I email the helpdesk and get a quick response. There have even been times on the weekend I have needed his help and he was there. His pricing is fair and his team members are amazing. They make IT painless for me!! James has a knack for breaking things down so even I can understand what he is talking about. 10/10 stars! If you need any help with IT for your business, look no further. You will not find a better IT company!
Funny, fast, and reasonably priced. They helped us secure our store and got us better internet. They also monitor your equipment and tell you when it needs to be replaced. Reliable and ready to help when you need it! You don't need to know all IT termionology for them to understand your needs. Great company to do business with that won't leave your pockets empty!
Attentive Managed IT Services is always helpful so efficient with setting up and supporting our computers and network. There service gives me peace of mind knowing they have everything handled.
Excellent services provided by Attentive IT! Very helpful to work with and insightful on business needs/future requirements. Great techs and all around awesome people.
Very reliable IT company. Customer’s best in mind approach. Highly recommended. Had always the pleasure working with this company.