Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
AmeriTel, Inc. is a managed service provider located in Los Angeles, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By serving various industries, AmeriTel, Inc. delivers tailored IT support that meets the unique needs of their clients, ensuring reliable technology management and support.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend AmeriTel, Inc. for their responsiveness and reliability in managing IT services. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure.
Service Coverage Area
AmeriTel, Inc. serves the greater Los Angeles area, including nearby cities such as Northridge, Burbank, Glendale, and Pasadena. The service area is accessible via major freeways such as the 405 and 101, and is close to landmarks like the Getty Center and Universal Studios.
Pricing Model
AmeriTel, Inc. typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs, whether it be per user or per device.
FAQ
What services does AmeriTel, Inc. provide in Los Angeles, California, and which industries do you specialize in locally?▶
AmeriTel, Inc. provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is AmeriTel, Inc. average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
AmeriTel, Inc. typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance when needed.
Does AmeriTel, Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, AmeriTel, Inc. provides cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with AmeriTel, Inc. look like for a new client, and how long does it take?▶
Onboarding with AmeriTel, Inc. involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the services required.
What tools and platforms does AmeriTel, Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
AmeriTel, Inc. supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with AmeriTel, Inc. and is it per user, per device, or a flat monthly plan?▶
AmeriTel, Inc. offers a flat monthly pricing model with tiered options based on services. Pricing can be structured per user or per device, allowing flexibility for businesses.
Customer Reviews