Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
ACA SMART NETWORKS LLC is a managed service provider based in Los Angeles, California, offering comprehensive IT solutions to local businesses. They specialize in managed IT services, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations while benefiting from reliable technology support. With a commitment to enhancing operational efficiency and security, ACA SMART NETWORKS LLC serves various industries, providing tailored services that meet the unique needs of each client.
Services
- Managed IT services
- Cybersecurity solutions
- Cloud migrations
- Network monitoring
- Help desk support
- Data backups
Review Summary
Clients often highlight the responsiveness and reliability of ACA SMART NETWORKS LLC. Reviews indicate a strong focus on security and effective communication, although some feedback suggests room for improvement in service delivery.
Service Coverage Area
ACA SMART NETWORKS LLC serves the greater Los Angeles area, including nearby cities such as Pasadena, Burbank, and Glendale. The business is conveniently located near major freeways such as the I-10 and I-405, and is close to landmarks like the Staples Center and the Los Angeles County Museum of Art.
Pricing Model
The pricing model at ACA SMART NETWORKS LLC is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does ACA SMART NETWORKS LLC provide in Los Angeles, California, and which industries do you specialize in locally?▶
ACA SMART NETWORKS LLC provides managed IT services, cybersecurity solutions, and cloud migrations. They specialize in serving industries such as healthcare, finance, retail, education, and manufacturing.
How fast is ACA SMART NETWORKS LLC average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
The average response time for tickets at ACA SMART NETWORKS LLC is typically within a few hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does ACA SMART NETWORKS LLC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ACA SMART NETWORKS LLC is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with ACA SMART NETWORKS LLC look like for a new client, and how long does it take?▶
Onboarding with ACA SMART NETWORKS LLC involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does ACA SMART NETWORKS LLC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ACA SMART NETWORKS LLC supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with ACA SMART NETWORKS LLC and is it per user, per device, or a flat monthly plan?▶
Pricing at ACA SMART NETWORKS LLC is generally structured on a per-user or per-device basis, with options for flat monthly plans that may include different tiers of service.
Customer Reviews
ACA Smart Networks completed was responsive and figured out the problem with my surveillance camera system and fixed it. Gerald is professional, polite, and kept me informed of the progress as he was troubleshooting the issue. He was punctual as well. Thank you for the great service!!
HORRIBLE CUSTOMER SERVICE!! OUR BUSINESS SPENT A LOT OF MONEY WITH GERALD, ONLY TO BE IGNORED FOR A MONTH SO FAR, WHEN SYSTEM WASN'T INSTALLED/DOESN'T WORK PROPERLY!