Industries Served
HealthcareFinanceRetailEducationLegal
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
24By7Live is a managed service provider located in Los Angeles, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions including cybersecurity, network management, and cloud services, designed to enhance operational efficiency and security. With a focus on small to medium-sized enterprises, 24By7Live aims to provide reliable support that allows businesses to thrive in a competitive landscape.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend 24By7Live for their responsiveness and reliability in managing IT needs. The team is noted for their strong communication skills and commitment to security, ensuring peace of mind for businesses. Overall, customer satisfaction is high, reflecting a trusted partnership.
Service Coverage Area
24By7Live serves the greater Los Angeles area, including nearby cities such as Santa Monica, Culver City, and Marina del Rey. The service area is accessible via major freeways like the 10 and 405, and is close to landmarks such as Venice Beach and the Santa Monica Pier.
Pricing Model
Pricing is structured on a flat monthly basis with tiered options based on service levels and user needs. This model provides predictable costs for clients while ensuring comprehensive support.
FAQ
What services does 24By7Live provide in Los Angeles, California, and which industries do you specialize in locally?▶
24By7Live provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is 24By7Live average response time for tickets in Los Angeles, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. 24By7Live also offers after-hours support to ensure continuous service.
Does 24By7Live handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, 24By7Live is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with 24By7Live look like for a new client, and how long does it take?▶
Onboarding with 24By7Live involves an initial assessment, setup of services, and training for staff. The process typically takes 2-4 weeks depending on the complexity of the client's needs.
What tools and platforms does 24By7Live support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
24By7Live supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity.
How does pricing work with 24By7Live and is it per user, per device, or a flat monthly plan?▶
Pricing with 24By7Live is based on a flat monthly plan that can vary depending on the number of users and services required, providing flexibility for clients.
Customer Reviews
Our World leading importing business of Commercial Rotisseries and Heated Displays needed a professional IT support team that we could depend on. 24By7Live has been providing us professional computer and Office 365 support to our business in Inglewood, CA for over 10 years. And when our old data backup system failed, they immediately stepped up and demonstrated the benefits of a Cloud Backup. Now we don’t have any issues with our backup hardware or capacity issues because it’s all in the Cloud. 24By7Live delivers what we need and we enjoy working with them. Christian Cadle Office Manager 1515 Design & Manufacturing
As a busy manufacturing plant in Palmdale we rely on our computers and CAD workstations to keep our production moving. 24By7Live has been providing excellent IT and computer support services to us for over 5 years. We enjoy working with the team at 24By7Live and would recommend them to others who need competent IT support. Greg W.
Our Veterinary Clinic on Venice Blvd. in Los Angeles has been working with 24By7Live for over 13 years. We know their team and they have been instrumental in keeping our network running smoothly and our data secure†Dr. Baum Center Sinai Animal Hospital
As a 24-hour emergency and Multl-Specialty Veterinary Hospital we demand professional IT services that can support our state of the art technology and computer integration demands. We have been working with 24By7Live for over 15 years. Their team has been providing us with on-site IT Services and Cloud Services that help keep our business running around the clock and consistently meet our demands. Steven Katz, Hospital Administrator VCA Animal Specialty Group
Our Urology medical practice in Lynwood, California has been working with 24By7Live for over 8 years now and they continually provide us with prompt and professional IT Services and they are nice guys too. Talisha Rodriguez Office Manager