Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Rely On IT: Computer Support service & IT Consultants Bay Area & San Jose is a managed service provider based in Los Altos, California. They specialize in delivering comprehensive IT solutions to local businesses, ensuring reliable technology support and cybersecurity. With a focus on enhancing operational efficiency, they serve various industries, helping clients navigate the complexities of modern IT environments.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Rely On IT's responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
Rely On IT serves Los Altos and nearby areas including Mountain View, Palo Alto, and Cupertino. They are accessible via major freeways such as Highway 280 and Highway 85, and are located near landmarks like the Los Altos History Museum.
Pricing Model
The pricing structure typically operates on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does Rely On IT: Computer Support service & IT Consultants Bay Area & San Jose provide in Los Altos, California, and which industries do you specialize in locally?▶
Rely On IT offers a range of services including managed endpoints, network monitoring, cloud migrations, and cybersecurity. They specialize in serving industries such as healthcare, finance, education, and retail.
How fast is Rely On IT: Computer Support service & IT Consultants Bay Area & San Jose average response time for tickets in Los Altos, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. Rely On IT also provides after-hours support to ensure critical issues are addressed promptly.
Does Rely On IT: Computer Support service & IT Consultants Bay Area & San Jose handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Rely On IT is equipped to handle cybersecurity measures and compliance requirements for HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with Rely On IT: Computer Support service & IT Consultants Bay Area & San Jose look like for a new client, and how long does it take?▶
Onboarding typically involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process usually takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Rely On IT: Computer Support service & IT Consultants Bay Area & San Jose support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Rely On IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Rely On IT: Computer Support service & IT Consultants Bay Area & San Jose and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required by the client.
Customer Reviews