Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Shift Computer Services is a managed service provider located in Los Alamitos, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Shift Computer Services aims to empower businesses by leveraging technology to streamline processes and protect sensitive data.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Shift Computer Services for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
Shift Computer Services serves the Los Alamitos area and nearby cities such as Cypress, Seal Beach, and Long Beach. Major freeways include the 605 and 405, with local landmarks like the Los Alamitos Race Course.
Pricing Model
The pricing structure at Shift Computer Services is typically based on a flat monthly fee with tiered options available. This allows businesses to choose a plan that best fits their needs, whether it is per user or per device.
FAQ
What services does Shift Computer Services provide in Los Alamitos, California, and which industries do you specialize in locally?▶
Shift Computer Services offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Shift Computer Services average response time for tickets in Los Alamitos, California, and do you offer after-hours support?▶
Shift Computer Services typically maintains a quick response time for support tickets, often addressing issues within a few hours. They also provide after-hours support to ensure client needs are met at all times.
Does Shift Computer Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Shift Computer Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected according to industry standards.
What does onboarding with Shift Computer Services look like for a new client, and how long does it take?▶
Onboarding with Shift Computer Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Shift Computer Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Shift Computer Services supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Shift Computer Services and is it per user, per device, or a flat monthly plan?▶
Pricing at Shift Computer Services is generally structured as a flat monthly plan with options based on either per user or per device, allowing flexibility for businesses to choose the best fit for their needs.
Customer Reviews
I have been using Shift Computer Services for over 13 years now for 4 of my businesses and personal IT support. The staff is quick, reliable, extremely knowledgeable and trustworthy, which is important in today’s society and for the successful operations of your business. Shift Computer Services is a high-quality IT company that offers straight forward solutions pricing for excellent services. I would recommend them to just about anyone.
A Trusted Technology Solution Provider Shift Computer Services consistently provides top notch support and services to keep our busy shop up and running. Whenever an issue arises, ShiftCS is quick to respond and resolve our issues. Over the past 12 years my experience with ShiftCS has been 100% positive. They provide reliable and consistent support, communication and follow through. Justin and his staff have the values you look for in a business partner: integrity, honesty, great work ethic, with a positive and friendly attitude. I trust and value our relationship and feel as though we are friends rather than just my IT vendor.
Quality and Consistency I have used Shift Computer Services for over 10 years and have found them to be trustworthy, reliable, and extremely knowledgeable. It is great to have them think about what is best for us and NOT what will make them the most money. We have used them for various computer hardware and telephone equipment purchases and services. They are a top-notch company. A high-quality IT company with excellent service and honest people.
We have been very happy with the level of service we have received from Shift. They do a great job of listening to our needs and coming back with reasonable solutions. Never trying to convince you to get more than you need. It's been a great experience.
ShiftCS has been a huge help to get us into the 21st century with our computer systems. They have become a huge part of our team here at Austin/Jones Corp. They have been very responsive when we need help. We have not had anything that they were not able to figure out. They have been very easy to work with and very professional in the computer IT field. I would highly recommend them for all business computer needs. We would not be the company we are today without their help.