Industries Served
HealthcareFinanceRetailEducationManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
The CORE Group | IT Support & Managed IT Services provides comprehensive IT solutions to businesses in Long Beach, California, and surrounding areas. They specialize in managed services, cybersecurity, and cloud solutions, ensuring that local businesses can operate efficiently and securely. With a focus on reliability and customer support, The CORE Group aims to enhance productivity and protect client data through tailored IT strategies.
Services
- Managed IT services
- Network monitoring
- Cybersecurity solutions
- Cloud migrations
- Help desk support
- Data backups and recovery
Review Summary
Clients frequently highlight The CORE Group's responsiveness and reliability in managing IT needs. Communication is noted as clear and effective, while their focus on security and compliance is appreciated by businesses.
Service Coverage Area
The CORE Group serves Long Beach and nearby cities such as Lakewood, Signal Hill, and Cerritos. Major freeways include the 405 and 710, with local landmarks like Long Beach Airport and the Aquarium of the Pacific.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does The CORE Group | IT Support & Managed IT Services provide in Long Beach, California, and which industries do you specialize in locally?▶
The CORE Group offers managed IT services, cybersecurity, cloud solutions, and help desk support. They specialize in industries such as healthcare, finance, retail, education, and manufacturing.
How fast is The CORE Group | IT Support & Managed IT Services average response time for tickets in Long Beach, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. The CORE Group also offers after-hours support for urgent issues.
Does The CORE Group | IT Support & Managed IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, The CORE Group provides cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary security standards.
What does onboarding with The CORE Group | IT Support & Managed IT Services look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does The CORE Group | IT Support & Managed IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
The CORE Group supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with The CORE Group | IT Support & Managed IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing is generally based on a per user or per device model, with options for flat monthly plans that may include different service tiers to meet varying client needs.
Customer Reviews
Exceptional IT Partner Committed to Long-Term Success We’ve had the pleasure of working with The Core Group, and the experience has been nothing short of outstanding. Their onboarding process is thorough and meaningful, beginning with an initial call, followed by an onsite visit, and culminating in a final invitation to their facility. This allowed us to meet the entire team and get a first-hand look at their operation, giving us complete confidence in our decision. Since selecting them as our IT partner, they have consistently demonstrated their ability to react swiftly to urgent, unforeseen IT issues. Their dedication is evident through numerous onsite visits to support and maintain our infrastructure. This company isn’t just interested in quick, transactional relationships; they genuinely invest in building a long-term partnership. One of the most valuable aspects of their service is their approach to taking full ownership and responsibility for all our IT needsâ€â€from phone systems to server installation and maintenance. They strive to be our first point of contact for any IT-related matters, and that level of commitment is truly invaluable. If you’re looking for an IT company that’s dedicated, responsive, and focused on your long-term success, look no further. We couldn’t be happier with our choice and highly recommend their services. VP – Finance & Operations
So far I have had an amazing experience with the Core group. They have been attentive, organized, and they truly listen to my needs. Since we have hired the Core Group our infrastructure and efficiency has improved tremendously! I highly recommend the Core Group for IT services.
Our small business enlisted the help of The Core Group late summer 2019. They set up a secure network server and several work stations. Every single team member has been friendly, knowledgeable and professional at every turn: from establishing the server and files to troubleshooting issues that have arisen. Having their services at our fingertips (service request app) or via telephone has taken a big burden off my shoulders with regards to all of our IT issues.
Great company! They are a top class IT company – they care about their clients. They take the time to develop relationships and determine what your needs/wants are and build out a solution for you. They don't sell you a bunch of things you don't need – it really is tailored for the environment.
Frank and the Core Group are absolutely stellar. They take the time to really understand your needs and deliver on the services. Please give them a call for all your IT needs.