Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
DESKTRONIX is a managed service provider based in Long Beach, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT issues. By leveraging advanced technology and industry expertise, DESKTRONIX delivers reliable support tailored to the unique needs of various sectors, enhancing productivity and security for their clients.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend DESKTRONIX for their responsiveness and reliability in addressing IT issues. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
DESKTRONIX serves the Long Beach area and nearby cities such as Lakewood, Signal Hill, and Cerritos. Major freeways include the 405 and 710, with recognizable landmarks like the Long Beach Convention Center and the Aquarium of the Pacific.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet specific client needs.
FAQ
What services does DESKTRONIX provide in Long Beach, California, and which industries do you specialize in locally?▶
DESKTRONIX offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, education, and retail.
How fast is DESKTRONIX average response time for tickets in Long Beach, California, and do you offer after-hours support?▶
The average response time for tickets at DESKTRONIX is typically within one hour during business hours. They also provide after-hours support to ensure continuous service.
Does DESKTRONIX handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, DESKTRONIX is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with DESKTRONIX look like for a new client, and how long does it take?▶
Onboarding with DESKTRONIX involves an initial assessment, setup of services, and training for staff. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does DESKTRONIX support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
DESKTRONIX supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with DESKTRONIX and is it per user, per device, or a flat monthly plan?▶
Pricing at DESKTRONIX is flexible, typically based on a per user or per device model, with options for flat monthly plans that can be customized to fit the client's requirements.
Customer Reviews