Industries Served
HealthcareFinanceEducationRetailManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
CloudBerry Group – IT Support & Managed Services is a managed service provider based in Long Beach, California. They specialize in delivering comprehensive IT solutions to local businesses, ensuring reliable support and enhanced cybersecurity. With a focus on efficiency and customer satisfaction, they help organizations streamline their operations and protect their data, making them a valuable partner for businesses in the region.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight CloudBerry Group's responsiveness and reliability in handling IT issues. The team is noted for their strong communication skills and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
CloudBerry Group serves Long Beach and surrounding areas including Signal Hill, Lakewood, and Cerritos. They are conveniently located near the 405 and 710 freeways, close to landmarks such as Long Beach City College and the Long Beach Museum of Art.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet the needs of different businesses.
FAQ
What services does CloudBerry Group – IT Support & Managed Services provide in Long Beach, California, and which industries do you specialize in locally?▶
CloudBerry Group offers a range of services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in industries such as healthcare, finance, education, and retail.
How fast is CloudBerry Group – IT Support & Managed Services average response time for tickets in Long Beach, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. CloudBerry Group also provides after-hours support to ensure clients receive assistance when needed.
Does CloudBerry Group – IT Support & Managed Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, CloudBerry Group is equipped to handle cybersecurity measures and compliance requirements for HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with CloudBerry Group – IT Support & Managed Services look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does CloudBerry Group – IT Support & Managed Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
CloudBerry Group supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with CloudBerry Group – IT Support & Managed Services and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the specific needs of the client.
Customer Reviews
Truly top-tier professionals in managing our IT technology. They have an awesome team that are very responsive, friendly, and are easy to talk to. Currently, they handle our Network, Cybersecurity, Microsoft 365, local computers/servers, and even custom IT projects. They have helped us increase our productivity by automating repetitive tasks! This team is willing to go the extra step to make sure you are happy and that the service you receive is always perfect. Amazing Service!
Daniel and CloudBerry Group are awesome to deal with! We rely heavily on Office 365 and when we come across any issues, their response times are fast. We are currently under a managed support plan and it gives us peace of mind! I have confidence that their team is taking care of all cybercrimes that are out there. They help us remotely and when needed, they also send a qualified tech onsite. They’re not the cheapest but I went with quality since our last service provider was not responsive! Thank you CloudBerry for your excellent service. We are satisfied and would highly recommend to any business!
They helped us move our servers over to the cloud and helped us with our backup solutions. Daniel is extremely professional, was able to answer my questions and concerns. Thank you so much!
Thank you for setting up our office! They went above & beyond to make sure that we were satisfied, Great Service
Awesome service! Willing to troubleshoot without question. Very helpful and would definitely recommend