Industries Served
RetailHealthcareEducationFinanceManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Staples in Lancaster, California, provides comprehensive IT services to local businesses, focusing on enhancing operational efficiency and security. They serve a diverse clientele, including small to medium-sized enterprises across various industries. With a commitment to reliability and customer support, Staples aims to deliver tailored solutions that meet the unique needs of businesses in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Customers frequently highlight Staples' responsiveness and reliability in addressing IT issues. Reviews often mention the effectiveness of their cybersecurity measures and the clarity of communication from their support team.
Service Coverage Area
Staples serves Lancaster and surrounding areas, including Palmdale, Quartz Hill, and Rosamond. Major freeways in the vicinity include the Antelope Valley Freeway (CA-14) and the Sierra Highway (CA-14). Notable landmarks include the Antelope Valley Mall and the Lancaster Performing Arts Center.
Pricing Model
Pricing at Staples is typically structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers.
FAQ
What services does Staples provide in Lancaster, California, and which industries do you specialize in locally?▶
Staples offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as retail, healthcare, and education.
How fast is Staples average response time for tickets in Lancaster, California, and do you offer after-hours support?▶
Staples typically has a quick response time for support tickets, often addressing issues within a few hours. They also provide after-hours support to ensure continuous service.
Does Staples handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Staples is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected.
What does onboarding with Staples look like for a new client, and how long does it take?▶
Onboarding with Staples involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Staples support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Staples supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity.
How does pricing work with Staples and is it per user, per device, or a flat monthly plan?▶
Pricing at Staples is generally based on a per user or per device model, with options for flat monthly plans that can be customized based on the services needed.
Customer Reviews