Industries Served
HealthcareEducationRetailManufacturingFinance
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
HIGH DESERT IT SERVICES is a managed service provider located in Lancaster, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that their clients can operate efficiently and securely. By focusing on the unique needs of businesses in the High Desert region, they provide tailored support that enhances productivity and minimizes downtime.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups and recovery
Review Summary
Clients frequently commend HIGH DESERT IT SERVICES for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
HIGH DESERT IT SERVICES serves Lancaster and surrounding areas including Palmdale, Quartz Hill, Rosamond, and Acton. The service area is accessible via major freeways such as the Antelope Valley Freeway (CA-14) and the Sierra Highway (CA-138), with local landmarks like the Antelope Valley Mall and the Lancaster Performing Arts Center.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels. This allows businesses to choose a model that best fits their needs and budget.
FAQ
What services does HIGH DESERT IT SERVICES provide in Lancaster, California, and which industries do you specialize in locally?▶
HIGH DESERT IT SERVICES offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, education, and retail.
How fast is HIGH DESERT IT SERVICES average response time for tickets in Lancaster, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is available for urgent issues to ensure continuous service.
Does HIGH DESERT IT SERVICES handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, HIGH DESERT IT SERVICES provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, helping businesses maintain necessary standards.
What does onboarding with HIGH DESERT IT SERVICES look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does HIGH DESERT IT SERVICES support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
HIGH DESERT IT SERVICES supports a variety of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with HIGH DESERT IT SERVICES and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that can be tailored to fit the specific needs of each client.
Customer Reviews