Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Paradise InfoTech & Automation Inc is a managed service provider located in Lakeside, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while enjoying reliable IT support. With a commitment to enhancing operational efficiency and security, Paradise InfoTech serves various industries, providing tailored solutions that meet the unique needs of each client.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Paradise InfoTech for their responsiveness and reliability in managing IT needs. Reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for local businesses.
Service Coverage Area
Paradise InfoTech & Automation Inc serves Lakeside and nearby areas including El Cajon, Santee, and La Mesa, easily accessible via Interstate 8 and Highway 67. Local landmarks include the Lakeside Rodeo Grounds and Lindo Lake Park.
Pricing Model
The pricing model typically operates on a flat monthly basis with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Paradise InfoTech & Automation Inc provide in Lakeside, California, and which industries do you specialize in locally?▶
Paradise InfoTech & Automation Inc provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Paradise InfoTech & Automation Inc average response time for tickets in Lakeside, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. Paradise InfoTech also offers after-hours support to ensure clients receive assistance whenever needed.
Does Paradise InfoTech & Automation Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Paradise InfoTech & Automation Inc is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Paradise InfoTech & Automation Inc look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the requirements.
What tools and platforms does Paradise InfoTech & Automation Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Paradise InfoTech & Automation Inc supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Paradise InfoTech & Automation Inc and is it per user, per device, or a flat monthly plan?▶
Pricing typically operates on a flat monthly plan with options based on the number of users or devices. This model allows for predictable budgeting while receiving comprehensive IT support.
Customer Reviews
Our firm has been using Paradise for a few years now and I have nothing but good things to say about Zack and his team. The times I've had to use them, they were quick to respond to my requests no matter the time of day or night. They were able to diagnose and resolve most of my issues remotely and quickly. When something requires them to come on site, the whole team is very professional and courteous. I highly recommend Paradise.
Wonderful service! Paradise team is responsive to small and large issues ranging from installation of new company server to simple troubleshooting requests. We value Paradise InfoTech as an essential component to our business!
I cannot say enough great things about Paradise InfoTech. Zack, Nick, Nathan and Carlos are responsive, knowledgeable, personable, and definitely have a customer focus. If you are need of an IT company to support your information system needs, contact Paradise. They are awesome! (They also have a great sense of humor and put up will all my "dad jokes.)
Paradise InfoTech & Automation Inc is a wonderful company. They are extremely experienced, very friendly, and very dependable. Whenever you have a problem with your computer or various technologies, Paradise can access your computer remotely to address the concern. I have never had an issue that Paradise hasn't been able to fix. Whether its small revisions to default settings, or fixing any bugs, Paradise will address your problem efficiently and promptly. Chris
The professionalism and speed with which Paradise handles my sometimes monthly requests for technical assistance is unrivaled. Having used them exclusively for years I am always completely satisfied and would never think of calling another company.