Industries Served
HealthcareFinanceRetailEducationManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
smplsolutions is a managed service provider based in Lake Forest, California, offering comprehensive IT services to local businesses. They specialize in cybersecurity, cloud solutions, and IT support, ensuring that clients can focus on their core operations while benefiting from reliable technology. With a commitment to enhancing operational efficiency, smplsolutions serves various industries, providing tailored solutions that meet specific business needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight smplsolutions' responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
smplsolutions serves the Lake Forest area and nearby cities such as Irvine, Mission Viejo, and Laguna Niguel. The business is conveniently located near the 5 and 405 freeways, close to landmarks like the Lake Forest Sports Park.
Pricing Model
The pricing structure is typically based on a flat monthly fee with tiered options, allowing businesses to choose a plan that fits their needs. This model can be adjusted based on the number of users or devices serviced.
FAQ
What services does smplsolutions – Managed IT Services, Cybersecurity and VoIP provide in Lake Forest, California, and which industries do you specialize in locally?▶
smplsolutions offers a range of services including managed IT support, cybersecurity, cloud solutions, and VoIP. They specialize in industries such as healthcare, finance, retail, education, and manufacturing.
How fast is smplsolutions – Managed IT Services, Cybersecurity and VoIP average response time for tickets in Lake Forest, California, and do you offer after-hours support?▶
smplsolutions typically maintains a rapid response time for support tickets, often addressing issues within a few hours. They also provide after-hours support to ensure continuous service availability.
Does smplsolutions – Managed IT Services, Cybersecurity and VoIP handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, smplsolutions is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with smplsolutions – Managed IT Services, Cybersecurity and VoIP look like for a new client, and how long does it take?▶
Onboarding with smplsolutions involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does smplsolutions – Managed IT Services, Cybersecurity and VoIP support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
smplsolutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with smplsolutions – Managed IT Services, Cybersecurity and VoIP and is it per user, per device, or a flat monthly plan?▶
Pricing at smplsolutions is generally structured as a flat monthly plan, which can be adjusted based on the number of users or devices, providing flexibility to meet different business needs.
Customer Reviews
The support received from Smpl Solutions was first rate! We had a very complex project and their support staff including Dave Halper and Pete Brown were exceptional in assisting throughout the entire process. Not only that, once the job was complete Dave and Pete have made themselves available to continually assist, answer questions, and ensure that our business has knowledge of and access to the capabilities offered that our business requires.
David and his team at SMPLSolutions consistently demonstrate their ability to navigate complex IT challenges for our non-profit. They expertly managed our transition from two separate call centers, providing essential project management and backend support. When we decided to implement a paperless system, they seamlessly upgraded our infrastructure to handle the increased user load. Their adaptability and problem-solving skills have been instrumental in our organization's growth
We have been working with SMPL Solutions since 2007 for all of our data networking and voice communication needs, and we couldn't be happier with their service. They've consistently proven to be reliable and highly competent in setting up and maintaining our crucial technology infrastructure. What truly sets them apart is their exceptional customer support – it's consistently A+! Knowing we can count on them to keep our systems running smoothly gives us peace of mind, allowing us to focus on providing the best possible care for our young patients. Highly recommend SMPL Solutions!
I have worked with SMPL solutions for over 10 years and they partner with you every step of the way. Their VoIP service has been great as well as their support staff. All top notch!
SMPLSolutions has been instrumental in supporting our non-profit's IT needs. Their team's ability to translate complex IT concepts into understandable language is something we truly appreciate. Their commitment to providing exceptional service, regardless of project scale, and the team's accessibility have been vital for our organization's growth. The collaborative and supportive environment they foster makes them feel like a part of our team. I strongly recommend SMPLSolutions to any organization seeking reliable and effective IT solutions.