Industries Served
HealthcareFinanceRetailManufacturingEducation
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
Orange County Computer Managed IT Services Company provides comprehensive IT solutions tailored for local businesses in Lake Forest, California. They specialize in managed services, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations while benefiting from reliable technology support. With a commitment to enhancing operational efficiency and security, they serve various industries, helping organizations navigate the complexities of modern IT environments.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight the company's responsiveness and reliability in managing their IT needs. Reviews often mention strong communication and a commitment to security, making them a trusted partner for local businesses.
Service Coverage Area
The company serves Lake Forest and nearby cities such as Irvine, Mission Viejo, and Laguna Hills, conveniently located near the I-5 and CA-241 freeways. Recognizable landmarks include the Lake Forest Sports Park and the Foothill Ranch Towne Centre.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that cater to different service tiers. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does Orange County Computer Managed IT Services Company provide in Lake Forest, California, and which industries do you specialize in locally?▶
Orange County Computer Managed IT Services Company offers a range of services including managed IT support, cybersecurity, cloud solutions, and network management. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Orange County Computer Managed IT Services Company average response time for tickets in Lake Forest, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. Yes, they do offer after-hours support to ensure that clients receive assistance when needed.
Does Orange County Computer Managed IT Services Company handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Orange County Computer Managed IT Services Company provides cybersecurity services and ensures compliance with regulations such as HIPAA and PCI for clients in relevant industries.
What does onboarding with Orange County Computer Managed IT Services Company look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Orange County Computer Managed IT Services Company support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
They support a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Orange County Computer Managed IT Services Company and is it per user, per device, or a flat monthly plan?▶
Pricing is structured based on a per user or per device model, with options for flat monthly plans that provide flexibility for businesses of different sizes.
Customer Reviews
Great service! My laptop had many issues and instead of chasing them all they gave me alternatives and didn't charge me for the extra work they did (even parts). Alex was awesome to work with and they cloned my hard drive to a new laptop and now I'm up an running as if nothing happened. Highly recommended!
These guys are AWESOME! My computer screen "died" on my "all in one" desktop computer and there was no way for me to retrieve any of my documents photos. A friend recommended Orange County Computer, Inc. in Lake Forest, so I called them. They were very helpful and told me they could transfer everything on my hard drive to my new lap top computer. I dropped off my old computer and my new one, and they did the transfer for me. It was super convenient and only $85. These guys are great and I highly recommend them to everyone! Thanks!!!
My Acer laptop (7 yrs old) recently died and these pros got it backed up, replaced the HDD with a new SSD and I lost nothing! It was second time they have saved my data in past 10 years and I highly recommend them to anyone having very slow computer issues (before it is too late). THeir prices are reasonable too.
Alex and the team at OC Computer have been outstanding. We have a small business with a substantial amount of secure data that needed to be protected. The switch from a dedicated server to OC Cloud has been a game changer and huge time saver on our side. Worth every penny for the convenience and security. In the few instances when we have needed assistance, they are quick to answer my questions. Highly recommend.
Get the quote for ALL the work upfront, it cost me $645 to transfer data from a Windows 7 to a Windows 10 computer and they had the computer for 6 business days putting my business on hold for that length of time. The “diagnostic†price was $85, which I thought would be deducted from the final total, but was not, they charged me $280 to transfer 7 programs, which I paid with the understanding this was the entire cost $85 + $280, but when I went to pick up my computer, they told me I owed them an additional $280 because the programs had multiple years. They knew that, seems predatory practices to me. Will never use them again nor do I recommend them. When I first called them before I took the computer there, they told me a simple transfer was $125. Don’t leave your computer unless you know exactly how much it will cost. I was shocked, I could have bought another computer for $645!