Industries Served
HealthcareFinanceRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCompTIA Security+Cisco Certified Partner
Overview
After Hours Support Services is a managed service provider based in Lake Forest, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. Their commitment to responsive support and reliable technology management helps businesses focus on their core operations while ensuring their IT infrastructure is robust and secure.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight the responsiveness and reliability of After Hours Support Services. Many reviews commend their effective communication and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
After Hours Support Services serves Lake Forest and surrounding areas including Irvine, Mission Viejo, and Laguna Niguel. The business is conveniently located near the 5 and 405 freeways, close to landmarks such as the Lake Forest Sports Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels to accommodate varying business needs.
FAQ
What services does After Hours Support Services provide in Lake Forest, California, and which industries do you specialize in locally?▶
After Hours Support Services offers managed IT solutions including network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, and retail.
How fast is After Hours Support Services average response time for tickets in Lake Forest, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. After Hours Support Services does offer after-hours support to ensure that clients receive assistance when they need it most.
Does After Hours Support Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, After Hours Support Services provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with After Hours Support Services look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does After Hours Support Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
After Hours Support Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with After Hours Support Services and is it per user, per device, or a flat monthly plan?▶
Pricing is generally based on a per user or per device model, with options for flat monthly plans that provide predictable costs for IT services.
Customer Reviews