Industries Served
HealthcareRetailFinanceEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
SRO Systems is a managed service provider located in Lake Arrowhead, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency, security, and reliability. By providing tailored IT support, SRO Systems helps organizations focus on their core activities while ensuring their technology infrastructure is robust and secure.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend SRO Systems for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
SRO Systems serves Lake Arrowhead and surrounding areas including Blue Jay, Running Springs, and Crestline. The service area is accessible via major freeways such as Highway 18 and Highway 330, with local landmarks including Lake Arrowhead Village and the Lake Arrowhead Resort.
Pricing Model
SRO Systems typically employs a flat monthly pricing model with tiered options based on the level of service required. This structure allows businesses to budget effectively for their IT needs.
FAQ
What services does SRO Systems provide in Lake Arrowhead, California, and which industries do you specialize in locally?▶
SRO Systems provides a range of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in serving industries such as healthcare, retail, finance, education, and manufacturing.
How fast is SRO Systems average response time for tickets in Lake Arrowhead, California, and do you offer after-hours support?▶
SRO Systems maintains an average response time of under one hour for support tickets. They also offer after-hours support to ensure that client needs are addressed promptly.
Does SRO Systems handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, SRO Systems is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with SRO Systems look like for a new client, and how long does it take?▶
Onboarding with SRO Systems involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks depending on the complexity of the client's requirements.
What tools and platforms does SRO Systems support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
SRO Systems supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with SRO Systems and is it per user, per device, or a flat monthly plan?▶
SRO Systems operates on a flat monthly pricing model with tiered options based on service levels. This allows clients to choose a plan that best fits their needs, whether it be per user or per device.
Customer Reviews
Really quick and clean work, immediately found the problem and had it fixed in two hours. He even backed up my data on a disk just in case and showed me how to fix it myself if it ever happens again. Great service and I know who I'm going to if I ever have problems with my other tech!
Immediately responsive. Extremely knowledgeable and professional. This is my go-to for repair and support.
It's great to have such a knowledgeable and effective IT professional in Lake Arrowhead. Sean is the best!
Always just right – friendly and so quick and easy service – goes above and beyond