Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Skyward Technical Solutions is a managed service provider based in Laguna Niguel, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By focusing on the unique needs of small to medium-sized enterprises, Skyward Technical Solutions delivers reliable support and innovative technology solutions that empower businesses to thrive in a competitive landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Skyward Technical Solutions for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses. Overall, customers appreciate the proactive support and tailored solutions provided.
Service Coverage Area
Skyward Technical Solutions serves Laguna Niguel and nearby areas including Aliso Viejo, Mission Viejo, and Dana Point. The service area is accessible via major freeways such as the 5 and 73, with local landmarks including the Laguna Niguel Regional Park.
Pricing Model
The pricing model at Skyward Technical Solutions is typically structured on a per-user or per-device basis, with options for flat monthly plans that cater to different service tiers.
FAQ
What services does Skyward Technical Solutions provide in Laguna Niguel, California, and which industries do you specialize in locally?▶
Skyward Technical Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Skyward Technical Solutions average response time for tickets in Laguna Niguel, California, and do you offer after-hours support?▶
Skyward Technical Solutions maintains an average response time that is competitive within the industry. They also offer after-hours support to ensure that clients receive assistance when needed.
Does Skyward Technical Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Skyward Technical Solutions is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Skyward Technical Solutions look like for a new client, and how long does it take?▶
Onboarding with Skyward Technical Solutions involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Skyward Technical Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Skyward Technical Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Skyward Technical Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing at Skyward Technical Solutions is generally structured on a per-user or per-device basis, with options for flat monthly plans that cater to different service levels.
Customer Reviews
I have a small business and I highly recommend Skyward IT! Justin and his team are beyond knowledgeable and they were able to solve my IT issue quick and efficiently! The customer service was amazing and I will definitely be using them for any of my future business IT needs.
Justin and the team at Skyward are amazing! My company has used Skyward for years to keep our systems up and running and running smoothly. Every single time we have had an issue and needed support, Skyward has been there and their response times are incredibly fast. I cannot recommend them enough. Their ability to remote in to our systems as well allows for immediate support when timing is critical.
I have worked with Skyward for many years and they provide fantastic service. They are easy to get a hold of and try to trouble shoot over the phone with you. They are able to remote login to your computer to fix the issue which offers a speedy solution. Justin and his team are great and I would recommend them and their service to anyone.
We've been with Skyward IT for several years; perhaps as one of their first clients–and it's been the best choice for our business. Nathan, Justin and their staff are always there when we need them–both personally and professionally with great service and support. As a small business they have grown with us, never trying to sell us on unnecessary hardware and software–they have always known what we need and what's best for us. To anyone who is looking for tailored and customized IT solutions, and a firm that can help you drive growth vertically, then Skyward IT is the right fit for your business, they have been for our company. Todd Teach Managing Partner, GWEP
I had the pleasure of working with Justin and his team for several years. They are quick to respond and always technically savvy. Skyward and their team are a great choice for you IT needs!