Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Zephyr Networks, Inc. is a managed service provider based in Laguna Hills, California, specializing in IT services for local businesses. They offer a comprehensive suite of solutions designed to enhance operational efficiency, security, and reliability. With a focus on small to medium-sized enterprises, Zephyr Networks delivers tailored support that helps organizations navigate the complexities of technology, ensuring they can focus on their core business objectives.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Zephyr Networks for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
Zephyr Networks, Inc. serves Laguna Hills and surrounding areas including Mission Viejo, Lake Forest, and Aliso Viejo. Major freeways include the I-5 and I-405, with local landmarks such as the Laguna Hills Mall and the Saddleback Valley.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does Zephyr Networks, Inc. provide in Laguna Hills, California, and which industries do you specialize in locally?▶
Zephyr Networks, Inc. provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Zephyr Networks, Inc. average response time for tickets in Laguna Hills, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Zephyr Networks, Inc. also offers after-hours support to ensure clients receive assistance when needed.
Does Zephyr Networks, Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Zephyr Networks, Inc. provides cybersecurity services and ensures compliance with regulations such as HIPAA and PCI for clients in relevant industries.
What does onboarding with Zephyr Networks, Inc. look like for a new client, and how long does it take?▶
Onboarding with Zephyr Networks, Inc. involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Zephyr Networks, Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Zephyr Networks, Inc. supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Zephyr Networks, Inc. and is it per user, per device, or a flat monthly plan?▶
Pricing with Zephyr Networks, Inc. is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the client's needs.
Customer Reviews
I have utilized Zephyr Networks at several companies where I was responsible for the integrity and operation of the IT systems and they were stellar in their service every time! Each staff member was professional, knowledgeable and always available to meet my IT needs. I had a situation where the network had a hard crash and when Zephyr came in, they had a recovery plan documented and implemented it quickly and with extreme urgency to minimize down time. Zephyr also worked with us when it came time to upgrade our server equipment, defining our true system needs while keeping within cost parameters. I highly recommend Zephyr as they are capable for supporting both large and small organizations' IT needs.
Marc Winger and Eric Monroe, and the entire Z team at Zephyr Networks are all simply amazing. They spent the past 25 years quietly building their reputation by simply providing the best IT service and support to businesses throughout the greater Orange County area and across Southern California. They 're the best!
Zephyr networks continues to exceed our expectations. The team here is incredibly knowledgable, responsive, and dedicated to ensuring that our IT systems are running smoothly. I would recommend them to anyone who's looking for a reliable MSP.
Zephyr Networks provided immediate support to our company ransomware attack in June of 2022. They methodically assessed the extent of the damage and systematically removed all traces of the ransomware bitlocker. on over 50 PC's and 4 servers. They installed new protection systems such as a Sonic Wall firewall and installed monitored security stacks on all company servers, desktops and laptops. Zephyr Networks is a top premier MSP in the industry. Joe Lusker CEO Advanced Powering Services, Inc.
We so appreciate the services of the Zephyr Networks team. Marc took much time in his weekend to get our internet back on track after an outage and ordered replacement parts quickly and as always was friendly and supportive!