Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Partner
Overview
ProTechtion IT is a managed service provider located in Laguna Hills, California, specializing in IT services for local businesses. They offer a comprehensive suite of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, ProTechtion IT serves various sectors, ensuring that clients can focus on their core business while leaving IT management to the experts.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend ProTechtion IT for their responsiveness and reliability. Reviews highlight the team's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
ProTechtion IT serves Laguna Hills and surrounding areas including Mission Viejo, Lake Forest, Aliso Viejo, and Irvine. Major freeways nearby include the I-5 and SR-73, with notable landmarks such as the Laguna Hills Mall.
Pricing Model
ProTechtion IT typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does ProTechtion IT provide in Laguna Hills, California, and which industries do you specialize in locally?▶
ProTechtion IT provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is ProTechtion IT average response time for tickets in Laguna Hills, California, and do you offer after-hours support?▶
ProTechtion IT typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does ProTechtion IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ProTechtion IT is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with ProTechtion IT look like for a new client, and how long does it take?▶
Onboarding with ProTechtion IT involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does ProTechtion IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ProTechtion IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with ProTechtion IT and is it per user, per device, or a flat monthly plan?▶
ProTechtion IT generally offers a flat monthly pricing model with tiered options based on the services provided, allowing businesses to choose a plan that best fits their needs.
Customer Reviews
As someone who has been with Protechtion IT for a considerable stretch, I can't express enough how much I appreciate their unwavering responsiveness and meticulous care. Our dedicated account manager has been an absolute lifesaver, always there to lend a hand. Through our decade-long journey alongside Protechtion IT, we've not only achieved seamless scalability but have also found the freedom to truly concentrate on our core business. This partnership has significantly boosted our revenue, transforming technology from a challenge into a driving force.
Navigating the world of auto parts and repairs, connecting with Protechtion IT has helped us to simplify the business. Whenever a tech challenge comes our way, they're quick to jump in and fix it, making our operations seamless. They've got this unique skill of simplifying tech talk, offering solutions that keep our shop on track and allow us to focus on our clients. They're the fuel that keeps our technology running smoothly!
Protechtion IT has revolutionized my business in ways I never thought possible. Through their expert guidance, my technology stack was optimized, and operations were seamlessly transitioned to the cloud, resulting in an impressive 37% reduction in rent and technology costs. This transformation has not only boosted our bottom line but has also granted us the global reach we've always aspired to. Their strategic prowess and commitment to innovation have elevated our business to a whole new level.
Switching to Protechtion IT was the best decision I made after experiencing a hacking nightmare. Their Zero Trust Cybersecurity framework has provided a level of security and peace of mind that I never thought possible. After the breach, I was on edge, but their team's professionalism and proactive approach have completely turned the tables. Now, I feel truly secure knowing that my business is protected by the best in the field.
Running a bunch of gyms is no joke, and hooking up with Protechtion IT has been a total lifesaver. They get our gym world inside out. From beefing up our cybersecurity to making sign-ups a breeze, these guys are champs!