Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
IT Voice (The New Data Resolution) is a managed service provider located in Laguna Hills, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, IT Voice aims to empower businesses by providing tailored IT solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight IT Voice's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
IT Voice serves Laguna Hills and nearby areas including Mission Viejo, Lake Forest, and Aliso Viejo. Major freeways in the vicinity include the I-5 and SR-73, with local landmarks such as the Laguna Hills Mall.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does IT Voice (The New Data Resolution) provide in Laguna Hills, California, and which industries do you specialize in locally?▶
IT Voice provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is IT Voice (The New Data Resolution) average response time for tickets in Laguna Hills, California, and do you offer after-hours support?▶
IT Voice typically maintains a quick response time for support tickets, often addressing issues within hours. They also offer after-hours support to ensure continuous service.
Does IT Voice (The New Data Resolution) handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, IT Voice is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant.
What does onboarding with IT Voice (The New Data Resolution) look like for a new client, and how long does it take?▶
Onboarding with IT Voice involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does IT Voice (The New Data Resolution) support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
IT Voice supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with IT Voice (The New Data Resolution) and is it per user, per device, or a flat monthly plan?▶
Pricing at IT Voice is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews