Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Strategic Service Solutions is a managed service provider located in Ladera Ranch, California, specializing in IT services for local businesses. They offer a comprehensive suite of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, they support various sectors, ensuring that clients can focus on their core business while relying on Strategic Service Solutions for their IT needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Strategic Service Solutions for their responsiveness and reliability. Reviews highlight the team's strong communication skills and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
Strategic Service Solutions serves Ladera Ranch and surrounding areas including Rancho Santa Margarita, Mission Viejo, and Laguna Niguel. The service area is accessible via major freeways such as the 5 and 241, with local landmarks including the Ladera Ranch Town Green.
Pricing Model
The pricing structure is typically based on a flat monthly fee with tiered options, allowing businesses to choose a plan that best fits their needs. This model provides predictable budgeting for IT expenses.
FAQ
What services does Strategic Service Solutions provide in Ladera Ranch, California, and which industries do you specialize in locally?▶
Strategic Service Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Strategic Service Solutions average response time for tickets in Ladera Ranch, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. Strategic Service Solutions also offers after-hours support to ensure continuous service.
Does Strategic Service Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Strategic Service Solutions is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Strategic Service Solutions look like for a new client, and how long does it take?▶
Onboarding with Strategic Service Solutions involves an initial assessment, setup of services, and training. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does Strategic Service Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Strategic Service Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client needs.
How does pricing work with Strategic Service Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing with Strategic Service Solutions is generally structured as a flat monthly plan with tiered options based on the number of users or devices, providing flexibility for businesses.
Customer Reviews
I am a property manager of an apartment community that uses Strategic's great service. Their team takes care of all our trash/disposal and bulky item pick-up needs. The team is very professional, communicates any delays or issues, and always have smiles on their faces. Our residents love that our trash enclosures are now maintained and cleaned regularly, and our staff on-site doesn't have to worry about things literally piling up and adding more work to their plate. Thank you to the Strategic Team!
These guys are highly skilled and highly professional. communication with them is a breeze and very organized. Hardworking technicians that know what they're doing and will get the job done in a timely manner.
Woodbridge Willows Gerardo and Jose they do always good work