Industries Served
RetailHealthcareFinanceEducationHospitality
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Staples is a managed service provider located in La Quinta, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. By leveraging advanced technology and expert support, Staples delivers reliable and efficient services tailored to the needs of various industries in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Staples for their responsiveness and reliability in addressing IT issues. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for local businesses.
Service Coverage Area
Staples serves La Quinta and nearby areas including Palm Desert, Indio, and Rancho Mirage. Major freeways include CA-111 and I-10, with local landmarks such as the La Quinta Resort and the Old Town La Quinta.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Staples provide in La Quinta, California, and which industries do you specialize in locally?▶
Staples provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as retail, healthcare, and education.
How fast is Staples average response time for tickets in La Quinta, California, and do you offer after-hours support?▶
Staples typically has a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Staples handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Staples has expertise in cybersecurity and can assist businesses with compliance requirements for HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Staples look like for a new client, and how long does it take?▶
Onboarding with Staples involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Staples support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Staples supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Staples and is it per user, per device, or a flat monthly plan?▶
Staples offers flexible pricing models, typically charging on a per user or per device basis, as well as options for flat monthly plans that can be tailored to the client's needs.
Customer Reviews
Love this store! I have been coming here for years. At the La Quinta store, Edna is an amazing employee, and Staples is lucky to have her. She can handle any computer-related issue and is incredibly knowledgeable about all of the products on the floor, as well as moving fast and efficiently to handle all manner of customer demands. Watch out that no other company steals her from you! 😉
The women like that is very friendly helpful and always is courtesy. The only thing is is they lack cashiers. But the young lady that assisted me was great she was very kind understanding and patient. Even though there was a lot of returns for UPS for other shipments to be returned. She was still there trying her best to keep her composure. I am very proud and happy that I was there at that store. And it's very clean very clean so I give you guys a five star. Thank you for helping me find what I need and being the best employee I've had so far
Talk about putting your customer first! I received absolutely world-class customer service from Joe and Andre in the printing department. They helped me with a very special project to print custom invite cards for my groomsmen. The whole process from placing the order online to delivery was seamless and they got it done ahead of schedule. Truly A+ customer experience I will always be coming back for future print needs.
I cannot say enough about this Staples store. The staff are always willing to assist, I can always find what I'm looking for. The store is clean and well-stocked. I've been a customer for over 20 years. I wouldn't be going back if I didn't have a good experience each and every time. Love the staff! Thank you, Staples!
I'm giving a 5 star for the service, Joe in printing was helping me set up a poster job for 2 pictures and was great to work with. When I picked them up, the pictures weren't what Joe and I had hoped for, the quality didn't transfer unfortunately for the project I was specifically working on, but that's okay! Andre who helped me for pick up that day was just as helpful and delivered on Joe's behalf the discount they offered to make it all right. I will be back, keep up the kind service! 🙂