Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Postal Connection is a managed service provider located in La Quinta, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Postal Connection aims to empower businesses by providing tailored IT solutions that meet their unique needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Postal Connection for their responsiveness and reliability. Reviews highlight the team's effective communication and commitment to security, making them a trusted partner for IT services.
Service Coverage Area
Postal Connection serves La Quinta and surrounding areas including Palm Desert, Indio, and Rancho Mirage. Major freeways in the vicinity include Interstate 10 and Highway 111, with local landmarks such as the La Quinta Resort and the Coachella Valley Music and Arts Festival.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels. This flexibility allows businesses to choose a model that best fits their operational needs.
FAQ
What services does Postal Connection provide in La Quinta, California, and which industries do you specialize in locally?▶
Postal Connection provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Postal Connection average response time for tickets in La Quinta, California, and do you offer after-hours support?▶
Postal Connection typically has a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Postal Connection handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Postal Connection is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected.
What does onboarding with Postal Connection look like for a new client, and how long does it take?▶
Onboarding with Postal Connection involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Postal Connection support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Postal Connection supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Postal Connection and is it per user, per device, or a flat monthly plan?▶
Pricing at Postal Connection is generally structured on a per user or per device basis, with options for flat monthly plans that can be tailored to fit the specific needs of businesses.
Customer Reviews
I needed something to be printed so I called and asked which email to send it to. When I got there, they had already printed it out for me! Saved me so much stress because, of course, I was running a little late to my appointment. Have been coming to them for years but just visited the new location. Nice and open, and big. Definitely recommend.
Front desk printed out 2 of my shipping labels when I wasn’t able to. All I had to do was forward my email with the shipping label on it. Thank you to this business for the special touch, I really appreciated this gesture because my printer ran out of ink. They really saved me a trip and a few bucks!
If you need anything off the rack, a pen or some packing tape, easy parking makes this a convenience. If you need anything that requires the staff to think (like shipping a package), stay away, far, far away. The people working in the store are simply not up to the task of running it.
I had a wonderful experience yesterday. I can’t say enough about the gal that helped me. I forget her name, but she is the main person there. She went out of her way to help me. She was calling several different FedEx offices for me, even after I left. She took my phone number and said she would call me if she got my answer. I’ll definitely go back there. It’s nice to have a nice and professional company that actually cares about the customers these days.
My printer did not want to work and I had to get something in mail pronto! I called and asked if I could forward an email and could they print part of it… they did!! SO think of this wonderful place as a Second or Back Up printer…as always, the store person was so nice and real!! I'd give them more stars if you had them !!