Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview
TeQ I.Q. Computer Repair is a managed service provider located in La Mesa, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency, including network management, cybersecurity, and technical support. By focusing on the unique needs of small to medium-sized enterprises, TeQ I.Q. aims to deliver reliable and secure IT infrastructure, allowing clients to concentrate on their core business activities.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend TeQ I.Q. Computer Repair for their responsiveness and reliability. Many reviews highlight the effective communication and security measures implemented by the team, contributing to a positive customer experience.
Service Coverage Area
TeQ I.Q. Computer Repair serves La Mesa and surrounding areas including El Cajon, San Diego, Lemon Grove, and Spring Valley. The business is conveniently located near Interstate 8 and is close to landmarks such as the La Mesa Village and Grossmont Center.
Pricing Model
TeQ I.Q. Computer Repair utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does TeQ I.Q. Computer Repair provide in La Mesa, California, and which industries do you specialize in locally?▶
TeQ I.Q. Computer Repair offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is TeQ I.Q. Computer Repair average response time for tickets in La Mesa, California, and do you offer after-hours support?▶
TeQ I.Q. Computer Repair typically responds to tickets within a few hours during business hours. They also provide after-hours support to ensure clients receive assistance when needed.
Does TeQ I.Q. Computer Repair handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, TeQ I.Q. Computer Repair is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with TeQ I.Q. Computer Repair look like for a new client, and how long does it take?▶
Onboarding with TeQ I.Q. Computer Repair involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does TeQ I.Q. Computer Repair support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
TeQ I.Q. Computer Repair supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with TeQ I.Q. Computer Repair and is it per user, per device, or a flat monthly plan?▶
Pricing at TeQ I.Q. Computer Repair is structured as a flat monthly plan with tiered options based on the services provided, allowing for flexibility depending on client needs.
Customer Reviews
The owner is a true expert who knows his stuff. I recommend Teq I.Q. I have my internet, phone, etc. with him. His customer service is exceptional; he is quick to respond to my inquiries and is very trustworthy – He doesn't make excuses, he fixes! I've been with him for about 5 years now and I know I don't have to worry about anything when it comes to my technical needs.
Call to get a quote, guy interrupts me and tells me they're too busy to take on anyone else.