Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoBackupify
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Tech 2U is a managed service provider located in La Mesa, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while Tech 2U manages their technology needs. With a commitment to reliability and customer satisfaction, Tech 2U serves various industries, providing tailored support that enhances operational efficiency and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently praise Tech 2U for their responsiveness and reliability in handling IT issues. The team is noted for their effective communication and commitment to security, making them a trusted partner for local businesses.
Service Coverage Area
Tech 2U serves La Mesa and surrounding areas including El Cajon, San Diego, and Spring Valley. Major freeways in the vicinity include Interstate 8 and State Route 125, with local landmarks such as Lake Murray and the La Mesa Village.
Pricing Model
Tech 2U offers flexible pricing models, including per user and per device options, as well as flat monthly plans with tiered services. This structure allows businesses to choose a plan that best fits their needs.
FAQ
What services does Tech 2U provide in La Mesa, California, and which industries do you specialize in locally?▶
Tech 2U provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Tech 2U average response time for tickets in La Mesa, California, and do you offer after-hours support?▶
Tech 2U typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does Tech 2U handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Tech 2U provides cybersecurity services that include compliance support for HIPAA and PCI regulations, helping businesses meet necessary standards.
What does onboarding with Tech 2U look like for a new client, and how long does it take?▶
Onboarding with Tech 2U involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Tech 2U support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Tech 2U supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Tech 2U and is it per user, per device, or a flat monthly plan?▶
Tech 2U offers flexible pricing options, including per user and per device models, as well as flat monthly plans that can be tailored to fit the specific needs of each client.
Customer Reviews
Needed a cracked laptop screen replaced. They ordered the part and installed it the same day it arrived. They were polite and professional and made the process as simple as possible, and I couldn't have hoped for more. I'll go back to them with my next computer issue.
I brought in my ASUS laptop for "Bit Locker" issues. Scott Winters was awesome. In short, Scott fixed the problem and had the laptop running as if it was a new laptop. Scott was patience with me and knowledgeable of the inner working of a computer. Scott explained the issues to me and gave a short education on the working of computers. If you have any computer issues, give Tech2U in La Mesa on Lake Murray Blvd a try and ask for Scott.
I brought in my 14" MacBook Pro because it wouldn’t turn on. They didn’t open it, didn’t run any real tests, and still told me it was the “motherboard†and would cost $800 to replace  then suggested I just buy a new computer. They also lied about offering a free diagnostic, which they never actually did. It was a rushed, lazy excuse for a repair assessment. I took it to Swift Repairs, who actually diagnosed the problem  a small failed chip  and fixed it same day for just $250. No full replacement needed, that saved me nearly a grand. Tech 2U either had no idea what they were talking about or just didn’t care. Either way, these people are scammers and I wouldn’t trust them with anything. Go to Swift Repairs instead  they actually know what they’re doing.
Tech was knowledgeable and very patient. Resolving my issue attaching a NAS drive took far longer then either of us thought. This issue was eventually resolved using a different approach. Working this issue found some incorrect network settings which were also corrected. Very satisfied with this tech. Would recommend this service to friends.
Brandon was very personable and knowledgeable and spent quite a bit of time trying to work out an issue with a Google account. My only issue was the cost. I was prepared for a $299.00 flat rate charge for setting up my HP mini desktop PC (copying old drive to new) but was taken aback when he told me it was an additional $129.00 for the copying, etc. I was definitely not expecting that! I ended up paying almost $450 for the set up, almost what I paid for the computer.