Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
DCG Technical Solutions, LLC; IT Support Pasadena is a managed service provider based in La Cañada Flintridge, California. They offer a range of IT services to local businesses, focusing on enhancing operational efficiency and security. With a commitment to reliability and customer satisfaction, they serve various industries, ensuring that clients can leverage technology effectively to meet their business goals.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight the responsiveness and reliability of DCG Technical Solutions. They appreciate the strong communication and commitment to security, which fosters trust and satisfaction in their services.
Service Coverage Area
DCG Technical Solutions serves La Cañada Flintridge and nearby areas including Pasadena, Glendale, Burbank, and San Fernando. They are accessible via major freeways such as the 210 and 134, and are located near landmarks like the La Cañada Flintridge Country Club.
Pricing Model
The pricing model typically operates on a flat monthly basis with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs.
FAQ
What services does DCG Technical Solutions, LLC; IT Support Pasadena provide in La Cañada Flintridge, California, and which industries do you specialize in locally?▶
DCG Technical Solutions provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is DCG Technical Solutions, LLC; IT Support Pasadena average response time for tickets in La Cañada Flintridge, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. They also offer after-hours support to ensure that critical issues are addressed promptly.
Does DCG Technical Solutions, LLC; IT Support Pasadena handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, DCG Technical Solutions is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with DCG Technical Solutions, LLC; IT Support Pasadena look like for a new client, and how long does it take?▶
Onboarding typically involves an initial assessment, followed by the implementation of services tailored to the client's needs. The process can take a few weeks depending on the complexity of the setup.
What tools and platforms does DCG Technical Solutions, LLC; IT Support Pasadena support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
DCG Technical Solutions supports a range of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with DCG Technical Solutions, LLC; IT Support Pasadena and is it per user, per device, or a flat monthly plan?▶
Pricing generally operates on a flat monthly plan with options based on the number of users or devices, allowing flexibility for businesses to choose what suits them best.
Customer Reviews
The team behind DCG is superb! they are intelligent, organized, and on top of their game!! I would definitely recommend them without a doubt.
I appreciate how passionate Brent and his organization is. They handle all of our needs and keep us up-to-date on a daily bases. Thanks DCG!
DCG did a great job getting us through our office relocation and got everything up and running without a single hitch.